Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Caledonian Travel-anmeldelser

Viser alle 35,224 anmeldelser

Pålitelig kunde

Feefo-verifisert

2 months ago

Sunday lunch on steam train

Very easy

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Miss Lewis

Feefo-verifisert

GBR

2 months ago

Hva Miss Lewis sa om Caledonian Travel:

Easy booking service

Caledonian booking service is easy to use and follow up documentation arrives immediately. I also had reason to phone Caledonia travel to rearrange a holiday. They were very quick to answer phone and...

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Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Mr cunliffe

Feefo-verifisert

GBR

2 months ago

Hva Mr cunliffe sa om Caledonian Travel:

When you have a nasty accident inside of one of your coaches. On the 25th july. And not even an apology from driver or his company. It beggars belief how much pain i have been in a week later. I will...

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Gemma Robertson

Caledonian Travel

2 months ago

Thank you for your review and for booking your trip with us, we are so sorry you experienced an injury on this occasion. Further to your email exchange with our customer services team, our customer services team have tried calling you numerous times and left voicemails on your phone. Please could you kindly email your availability to customerservices@caledonian.com and we will call you at a convenient time to suit you. Kindest regards Gem

Pålitelig kunde

Feefo-verifisert

2 months ago

Easy, no problems.

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MRS BUCKLEY

Feefo-verifisert

GBR

2 months ago

Hva MRS BUCKLEY sa om Caledonian Travel:

Weekend booking

We phoned up to book a weekend away, the staff were very helpful and polite, the booking process was straightforward and we got what we wanted.

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Pålitelig kunde

Feefo-verifisert

2 months ago

Great choice's

Easy process. Great prices and loads of choice

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Mr turns

Feefo-verifisert

2 months ago

Hva Mr turns sa om Caledonian Travel:

Brilliant service easy to book and the trip was great

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Pålitelig kunde

Feefo-verifisert

2 months ago

Simply the best

Excellent

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Pålitelig kunde

Feefo-verifisert

2 months ago

Booking good with Cal Travel

Is very reliable and staff help if there's any problems

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Pålitelig kunde

Feefo-verifisert

2 months ago

Complaint

Hi, I am writing to make a formal complaint about my recent journey with Caledonian. The driver gave my pre-booked seat to people who were not part of our original trip. As a result, I had to wait...

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Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, our customer service team are busy investigating the points you raised in your correspondence, a member of the team will give you a call as soon as possible to provide an update on where we are at. Kind regards, Gem

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