Excellent. I love how nice your staff are. And so helpful. I had issues with the courier and I reported my non arrival of my fabulous products from yourselves and it was sorted promptly
Love...
I paid for express delivery on an item so it would arrive in time for a Birthday, but it arrived late (i.e. it took the time that was indicated for the standard delivery service). I tried calling...
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Brummells of London
Brummells of London
7 years ago
We are extremely sorry that you had a wasted trip into London and that we did not pick up your original message. We let you down. We could have dealt with this query there and then. We did have a period where the store was temporarily closed and this affected our telephone support. All of our hours on Google were updated and have been corresponding with customers via email as normal. Customers that contacted us via phone only were delayed in hearing from us and this is unacceptable. As a gesture from all of our team we have sent you a small gift and of course, refunded the cost of shipping back to your purchasing card. We are here to help should you ever decide to give us a chance to exceed your expectations in the future.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
