Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Brooks Braithwaite-anmeldelser

Viser alle 954 anmeldelser

Pålitelig kunde

Feefo-verifisert

6 years ago

Quick email, very helpful

Dani

Brooks Braithwaite

6 years ago

Hi There, Thank you so much for taking the time to leave us a review.We're happy to hear that you have found us quick and helpful!If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, The Petplan Sanctuary team

Pålitelig kunde

Feefo-verifisert

6 years ago

Reliable and reasonable in price.

I’ve not had to make a claim, but as I work with dogs it’s important to have good insurance cover.

Dani

Brooks Braithwaite

6 years ago

Hi There, Thank you for taking the time to leave us a review.If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, The Petplan Sanctuary team

Pålitelig kunde

Feefo-verifisert

6 years ago

Answered phone promptly. Danni was very helpful on the phone. Received a confirmation email as requested

Dani

Brooks Braithwaite

6 years ago

Hi There, Thank you so much for taking the time to leave a review for us. We're so pleased to hear that you have found us to be helpful, and will pass on your lovely feedback.If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, The Petplan Sanctuary team

Pålitelig kunde

Feefo-verifisert

6 years ago

Reliable and very friendly to talk to

Very easy to use and talk to and help when you need information or help

Dani

Brooks Braithwaite

6 years ago

Hi There,Thank you so much for taking the time to leave a review for us. We're so pleased to hear that you have found us to be reliable and friendly!If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, The Petplan Sanctuary team

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om Brooks Braithwaite:

Perfect cover that's affordable

Dani

Brooks Braithwaite

6 years ago

Hi There, Thank you so much for taking the time to leave a review for us. We're so pleased to hear that you have found our cover to be perfect for yourself, and affordable. If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, The Petplan Sanctuary team

Pålitelig kunde

Feefo-verifisert

6 years ago

Very polite and helpfull on the telephone

Dani

Brooks Braithwaite

6 years ago

Hi There,Thank you for taking the time to leave a review for us.We're so pleased to hear that you have found our service polite and helpful.If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.Kind regards, The Petplan Sanctuary team

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om Brooks Braithwaite:

Policy Query

Perfect. My query was answered within24 hours. The person I dealt with extremely helpful and very..polite.

Dani

Brooks Braithwaite

6 years ago

Hi Sylvia,Thank you so much for taking the time to leave a review for us.We're so happy to hear that you have found our service to be efficient, and our staff to be helpful and polite!If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.Kind regards, The Petplan Sanctuary team

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om Brooks Braithwaite:

Great service as always 👍🏽

Dani

Brooks Braithwaite

6 years ago

Hi Colin, Thank you so much for taking the time to leave a review for us. We're so pleased to hear that you have continued to receive great service from us! If we can be of any assistance in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, The Petplan Sanctuary team

Pålitelig kunde

Feefo-verifisert

6 years ago

Great policy, great service. Sorry we closed our business so won't renew.

Great. Will be back when we have a new business.

Dani

Brooks Braithwaite

6 years ago

Hi There,Thank you so much for taking the time to leave a review. We're so happy to hear that you have found our policy and service to be great! If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.Kind regards, The Petplan Sanctuary team

Pålitelig kunde

Feefo-verifisert

6 years ago

Cancel my insurance

I’ve tried to phone them to cancel my insurance but no one answered the phone. I’ve emailed them to cancel my insurance but no reply, Have since spoke to two employees of Petplan who were very...

Les mer

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you for taking the time to leave your feedback. We're really sorry that you weren't able to get hold of us as quickly as usual. Following the recent outbreak of the Covid-19 virus we have experienced a very large increase in contacts from our clients over the past few days. We understand this must be a worrying time for you and other small business owners. Following our telephone conversation this afternoon I understand that you were able to cancel your policy with us today, we're pleased that you managed to get hold of us. If you wish to discuss this further or get in touch again in future please feel free to do so. Our telephone number is 0345 070 1064 and we are open Monday - Friday, 9am - 5:15pm, where a member of our team will be happy to help. Kind Regards The Pet Plan Sanctuary Team

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