Brooks Braithwaite-anmeldelser

Hi Wendy, Thank you for your feedback. We're sorry you didn't receive our reply to your question, we needed to confirm security account details to fulfil your request. Some of our emails can go into spam/junk folders. We'll re-send our email to you. Please note all your documents can be viewed in your account area on the Petplan Sanctuary website. If you wish to discuss this further, please don't hesitate to contact us. Kind regards Petplan Sanctuary Team

Hi there, We are sorry your documents were not issued to you. We are looking into this error and hope to get these issued to you as soon as possible. We have left a message on your voicemail to confirm your cover details. Please don't hesitate to call us on 0345 070 1064 if you wish to discuss this further.

Dear Mr Fiddimore, Thank you for your feedback and we are sorry to hear that you are not happy that your claim was refused. Unfortunately our policies do not provide cover for animals which belong to rescue organisations. If you would like to discuss this further please call us on 0345 070 1064. Kind Regards, The Petplan Sanctuary Claims team.

Hi There,Thank you very much for taking time to leave your feedback and speak with us on the telephone this morning. We are always striving to provide the best possible customer service, so we will take your comments very seriously.If you need any further help with your policy or wish to discuss your cover in more detail please don't hesitate to come back to us. Our contact number is 0345 070 1064 and we are open Mon - Fri, 9am - 5:15pm.Kind RegardsThe Petplan Sanctuary Team