Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

British Seniors-anmeldelser

http://www.britishseniors.co.uk

EKSEPSJONELL

Service

4.9

/5

5

4

3

2

1

5,073

490

51

13

28

5,655

vurderinger det siste året

Viser alle 23,242 anmeldelser

Pålitelig kunde

11 years ago

we made a point at the end of the call to thank the customer service…

we made a point at the end of the call to thank the customer service rep for her professionalism and very courteous service . We also spoke to her line manager and reiterated this. Amina Afzal was...

Les mer

0

Pålitelig kunde

11 years ago

very good knowledgeable staff

0

Pålitelig kunde

11 years ago

Excellent and very informative throughout the process.

0

Pålitelig kunde

11 years ago

The agent I spoke to Ash, was courteous, knowledgable about the products available & patient.…

The agent I spoke to Ash, was courteous, knowledgable about the products available & patient. He made me aware of the 'downsides' & had an impressive professionalism.

Pålitelig kunde

11 years ago

The TV advert is impressive & reassuring. This was reiterated by the agent I spoke to.

0

Pålitelig kunde

11 years ago

I found the customer service very good thank you.

0

Pålitelig kunde

11 years ago

The man on the phone was very good and explained all the details of the…

The man on the phone was very good and explained all the details of the policy. Very polite and not trying to push us in to anything we were not sure of.

0

Pålitelig kunde

11 years ago

It would have been helpful if the agent didn't feel the necessity to stick to…

It would have been helpful if the agent didn't feel the necessity to stick to the prepared script but overall it was ok

0

Pålitelig kunde

11 years ago

The lady I spoke to was very pleasant,helpful and I could not have asked for…

The lady I spoke to was very pleasant,helpful and I could not have asked for anyone better.

0

Pålitelig kunde

11 years ago

I tried to purchase my policy online but was unable to do this as problem regarding information…

I tried to purchase my policy online but was unable to do this as problem regarding information in put. I know the adviser had to tell me all the policy details but I had heard it all before as it...

Les mer

0

Pålitelig kunde

11 years ago

Good phone manner, easy to understand and everything I was concerned about was answered in…

Good phone manner, easy to understand and everything I was concerned about was answered in language I could understand.

0

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo