Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

British Home Store-anmeldelser

Pålitelig kunde

Feefo-verifisert

7 years ago

Fantastic

I miss BHS on my high street and when I was looking for table lamps I mentioned to someone that I missed BHS for their lighting she said they were online. I ordered two lamps online. The service...

Les mer

Deanne

British Home Store

7 years ago

Thank you for you for you fantastic 5 star review! We are glad to hear your happy with the service received and we hope to see you again soon! Kind Regards, BHS.COM

Produktanmeldelser

Kjøpsdato: 18/06/2019

0

Pålitelig kunde

Feefo-verifisert

7 years ago

Really prompt and helpful replies to queries

Deanne

British Home Store

7 years ago

Thank you for your 5 star review! We are so please to hear you found our team to be helpful with your inquiry's made. We hope to see you again soon. Kind regards The BHS.COM Team

Kjøpsdato: 17/06/2019

0

TC

Trusted Customer

Feefo-verifisert

7 years ago

Hva Trusted Customer sa om British Home Store:

Lovely lamps came next day

Deanne

British Home Store

7 years ago

Thank you for your 5 star review! We are glad to hear you are happy with your purchase and quick delivery service. We hope to see you again soon. Kind regards The BHS.COM Team

Kjøpsdato: 09/06/2019

0

Pålitelig kunde

Feefo-verifisert

7 years ago

No idea what was happening with my order

I didn't receive a confirmation email. I tried the online chat but nobody responded. I requested collection from my local post office but the items were delivered to my house when there was nobody...

Les mer

Deanne

British Home Store

7 years ago

Thank you for your review, A member of our customer support team has tried to get in touch directly to discuss. However we apologies for the problems faced with receivingyour delivery to your chosen address and we are investigating into this technical problem. Kind regards The BHS.COM Team

Produktanmeldelser

Kjøpsdato: 09/06/2019

1

TC

Trusted Customer

Feefo-verifisert

7 years ago

Hva Trusted Customer sa om British Home Store:

Floor light makes a statement

Easy to order and the delivery came when expected, with text updates. The floor light we bought looks even better than on the website so we are really pleased with it. It makes a good statement in...

Les mer

Deanne

British Home Store

7 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your purchase and agree this floor lamp makes a real statement. We hope to see you again soon. Kind regards The BHS.COM Team

Produktanmeldelser

Kjøpsdato: 07/06/2019

0

Pålitelig kunde

Feefo-verifisert

7 years ago

Opplastede medier

Se alle medier (1)

Beauty in a bottle

Bought in the past 5 sets of BHS bottle lights. They were so admired by my family and friends I bought lights for them . When searching for another type of light I noticed the bottle lights were on...

Les mer

Deanne

British Home Store

7 years ago

Thank you for your 5 star review and fantastic feedback! We are pleased to hear you are happy with your purchase and all aspects of the service received. We hope to see you again soon. Kind regards The BHS.COM Team

Kjøpsdato: 06/06/2019

0

Pålitelig kunde

Feefo-verifisert

7 years ago

So glad you are still functioning

Prompt delivery of a good product

Deanne

British Home Store

7 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your purchase. We hope to see you again soon. Kind regards The BHS.COM Team

Produktanmeldelser

Kjøpsdato: 05/06/2019

0

Pålitelig kunde

Feefo-verifisert

7 years ago

Very quick and good customer service. Will def use BHS again. It’s very rare a good customer service in London

Deanne

British Home Store

7 years ago

Thank you for your 5 star review and kind comments! We hope to see you again soon. Kind regards The BHS.COM Team

Kjøpsdato: 03/06/2019

0

Pålitelig kunde

Feefo-verifisert

7 years ago

Lovely light

Fast delivery and good value. Lovely light.

Deanne

British Home Store

7 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your purchase. We hope to see you again soon. Kind regards The BHS.COM Team

Kjøpsdato: 01/06/2019

0

Pålitelig kunde

Feefo-verifisert

7 years ago

Light arrived damaged, wont be ordering from them again

Item arrived damaged and when i contacted customer services, to return the item they didn't read my email and offered a courier collection, but i had to wait in all day for collection. So just to...

Les mer

Deanne

British Home Store

7 years ago

Thank you for your feedback and I am sorry to hear of your problem and that your item was not delivered perfect condition in this instance. Our dispatch team do pack all our lights with care as many of our light fittings and chandeliers contain glass or crystal however we do apologies that your item was damaged in transit. We have investigated with our customer support team and can confirm upon receiving return requested for your order 6th June we offered a free of charge collection, upon your reply advising you was not able to await a collection a return label for sending via Royal Mail as requested was sent to you same day. We can see you chose to use the Royal Mail label for your return Assuring you our best attention at all times. Kind Regards The BHS.COM Team

Produktanmeldelser

Deanne

British Home Store

7 years ago

Thank you for your feedback and I am sorry to hear of your problem and that your item was not delivered perfect condition in this instance. Our dispatch team do pack all our lights with care as many of our light fittings and chandeliers contain glass or crystal however we do apologies that your item was damaged in transit. Assuring you our best attention at all times. Kind Regards The BHS.COM Team

Kjøpsdato: 03/06/2019

1

British Home Store-anmeldelser

Ottoni Wall Light, ChromeFlere anmeldelser av dette produktetVis produktnettstedetExactly what I wanted didn’t see lamps anywhere else.

Othello Table Lamp, ChromeFlere anmeldelser av dette produktetVis produktnettstedetThe lights look nice but it would be better if the bulbs were included. I purchased 4 lights which take a total of 15 halogen or LED bulbs that I have to try to find at a reasonable price.

Mack Floor Lamp, BrassFlere anmeldelser av dette produktetVis produktnettstedetThe floor light we bought was great value for money.

Single Jozani Bedding Set, MultiFlere anmeldelser av dette produktetVis produktnettstedetIt is what I wanted thank you

Double Fern Bedding Set, MultiFlere anmeldelser av dette produktetVis produktnettstedetYyyyyyy You can have yjust yyy

Ursula Small Crystal Ball Pendant, ChromeFlere anmeldelser av dette produktetVis produktnettstedetItem arrived broken, won;t be re-ordering

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?