Good afternoon, we don't appear to have any contact directly from you regarding this. Please can you contact us at customer.services@bradshawsdirect.co.uk if you require any assistance. Thank you
very good, efficient ordering mechanism and delivered on time. the item was packed well and arrived undamaged. could not ask for more.A happy event for me and my fish
Sorry to hear that, we sell a lot of the Dancing Koi feature and usually get very good feedback. You can always return the feature if you are unhappy with it and it hasn't been used, and we will process a refund for you.
MA
Mrs.J.M.Masters N/A
8 months ago
Disappointed with the quality but I decided to give it a try only to find the whole mould leaks in three different places .why when it should have an internal tube . Had to drill a hole in the base to allow the water to escape ,so accordingly I cannot return
Again very disappointed.,cannot say I would recommend either the product or Bradshaw direct
Rachel McGuigan
Bradshaws Direct
8 months ago
Good afternoon. Have you contacted us directly regarding this? I do not believe anyone in our team would tell you that you can not return this, if it arrived faulty and leaked then of course you are entitled to return. I can only think you have assumed yourself you cannot return this as you have drilled into it, without asking us. Please contact us directly at customer.services@bradshawsdirect.co.uk if you would like to arrange the return. Thank you.
Produktanmeldelser
Rachel McGuigan
Bradshaws Direct
8 months ago
Sorry to hear that, we sell a lot of the Dancing Koi feature and usually get very good feedback. You can always return the feature if you are unhappy with it and it hasn't been used, and we will process a refund for you.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
