Hazel was so helpful from day one and explained everything in easy to understand language and made me aware of all my options without being pushy !!! I cannot fault the service I received and would...
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Sharon Lewis
Bower Group
6 months ago
Thank you for sharing your experience. We are very pleased to hear that Hazel was so helpful from the very beginning and that everything was explained in clear and easy to understand language. It is great to know you felt fully informed about all your options and never felt any pressure at any stage. We are delighted that the service met your expectations and your recommendation to family and friends means a great deal to us. Your feedback is truly appreciated.
Kind regards
Sharon Lewis
Head of Customer Service
1
Del
Pålitelig kunde
Feefo-verifisert
7 months ago
Truly Excellent Service
Professional, Responsive, Efficient.
David George was exceptional. He was on top of everything from start to finish. Very approachable and easy to talk to. Cannot fault anything.
Sharon Lewis
Bower Group
6 months ago
Thank you for taking the time to share your feedback. We are very pleased to hear that you received such a professional, responsive and efficient service. It is wonderful to know that David was exceptional throughout, staying on top of every detail from start to finish. His approachable manner and clear communication are qualities we value highly, and we are delighted they made such a positive difference to your experience. Your comments are greatly appreciated and mean a lot to our team.
Kind regards
Sharon Lewis
Head of Customer Service
1
Del
MB
Mr & Mrs Burr
Feefo-verifisert
GBR
7 months ago
Hva Mr & Mrs Burr sa om Bower Group:
I would highly recommend you to our friends and acquaintances.
The service and advice given was excellent. We were kept up to date throughout the difficult procedure due to the inefficiency of our bank, and you provided a professional and patient service.
1
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Pension
John Milner assisted me throughout the process and made it very easy for me
1
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Equity release
Had my hand held throughout and everything explained in plain language. Fast and easy.
Jan kept in touch and made it simple for me.
1
Del
MP
Mr Page
Feefo-verifisert
GBR
8 months ago
Hva Mr Page sa om Bower Group:
She's Great
Maxine Tanner who was my advisor with me on this was outstanding ,helpful,sympathetic, patient and just brilliant. She kept me updated at all stages of the process and because I was suffering stress...
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1
Del
MS
Mr & Mr Smith
Feefo-verifisert
GBR
8 months ago
Hva Mr & Mr Smith sa om Bower Group:
Good honest company. Would certainly recommend.
Professional and efficient.
David was excellent and kept us updated at all times.
1
Del
MW
Mr Wolfson
Feefo-verifisert
GBR
8 months ago
Hva Mr Wolfson sa om Bower Group:
Excellent service
Excellent service from sheila
Always prompt, polite and relevant.
Overall would very much recommend Bower
Sharon Lewis
Bower Group
6 months ago
Thank you for your time in sharing your feedback. We are very pleased to hear that you received excellent service from Sheila. It is great to know that her prompt, polite and relevant support made the process straightforward for you. Your recommendation is greatly appreciated and we are glad the experience met your expectations.
Kind regards
Sharon Lewis
Head of Customer Service
0
Del
MM
Mrs Harrington & Miss Miller
Feefo-verifisert
8 months ago
Hva Mrs Harrington & Miss Miller sa om Bower Group:
Excellent and very user friendly
Sharon Lewis
Bower Group
6 months ago
Dear Mrs Harrington & Miss Miller
Thank you for your feedback. We are very pleased to hear that you found the service excellent and very user friendly. It is great to know the experience worked well for you and we appreciate you taking the time to share your comments.Kind regards
Sharon Lewis
Head of Customer Service
0
Del
ML
Mr & Mrs Lees
Feefo-verifisert
8 months ago
Hva Mr & Mrs Lees sa om Bower Group:
Equity release
Very friendly and helpful most of all there was no pressure to do anything we didn’t want to do
Sharon Lewis
Bower Group
6 months ago
Dear Mr & Mrs Lees
Thank you for sharing your experience. We are very pleased to hear that you found the team friendly and helpful throughout your equity release journey. It is especially good to know that you felt no pressure at any stage and were able to make decisions in your own time and with full confidence. Your feedback is greatly appreciated.
Kind regards
Sharon Lewis
Head of Customer Service
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.