A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Del
TC
Trusted Customer
Bristol
10 years ago
Hva Trusted Customer sa om Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Del
TC
Trusted Customer
10 years ago
Hva Trusted Customer sa om Boomerang:
Great service. always prompt
0
Del
TC
Trusted Customer
UK
10 years ago
Hva Trusted Customer sa om Boomerang:
Join them now
Excellent service and very good value for money
0
Del
TC
Trusted Customer
Devon
10 years ago
Hva Trusted Customer sa om Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Del
TC
Trusted Customer
Manchester
10 years ago
Hva Trusted Customer sa om Boomerang:
Great
very good service, very happy with it.
0
Del
TC
Trusted Customer
10 years ago
Hva Trusted Customer sa om Boomerang:
Great value and service.
0
Del
TC
Trusted Customer
Doncaster
10 years ago
Hva Trusted Customer sa om Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang