BMW Insured Warranty-anmeldelser

Good afternoon Mr Crockford, thank you for your review, we appreciate all feedback. I do apologise that you have not received the high level of service we aim to provide. I have sent you an email today, if you still have any outstanding queries please respond to my email and I will endeavour to come back to you as quickly as possible. You can also contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.

Good morning, thank you for your review, we appreciate all feedback. As per page 23 of your policy booklet; all repairs must be carried out by an authorised BMW Retailer or BMW Service Workshop. As this is the BMW Insured Warranty product we cannot authorise repairs at a third party garage. If the dealer have any queries regarding a potential fault or claim, they need to follow internal processes and contact our claims team. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.