Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Blacks Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Hva Roy Nallathamby sa om Blacks:

Cheap and efficient

Kjøpsdato: 21/06/2019

3

Pålitelig kunde

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Produktanmeldelser

Kjøpsdato: 17/10/2019

3

Pålitelig kunde

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Les mer

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Kjøpsdato: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Hva Simon Fletcher sa om Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Produktanmeldelser

Kjøpsdato: 21/04/2020

3

DM

Dean May

5 years ago

Hva Dean May sa om Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Produktanmeldelser

Kjøpsdato: 22/04/2020

9

AL

Alison

5 years ago

Hva Alison sa om Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Produktanmeldelser

Kjøpsdato: 24/03/2020

0

Pålitelig kunde

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Kjøpsdato: 22/04/2020

0

BT

Brett Thompson

5 years ago

Hva Brett Thompson sa om Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Produktanmeldelser

Kjøpsdato: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Hva Malcolm Jones sa om Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

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Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Kjøpsdato: 13/04/2020

3

GA

George Adams

5 years ago

Hva George Adams sa om Blacks:

Satisfied

Great and very well informed throughout

Produktanmeldelser

Kjøpsdato: 16/04/2020

0

Blacks-anmeldelser

Osprey Osp Aura 65 M BlueFlere anmeldelser av dette produktet (1)Vis produktnettstedetI was excited to buy myself a nice backpack for travelling. However I must say wasn't as great as I thought for the price. CONS Rain cover which I used for flying to cover the bag didn't stay on...Les mer

Hi-Gear Hg Turin Recliner GryFlere anmeldelser av dette produktet (1)Vis produktnettstedetGreat chair, good quality

Hi-Gear Tripod BbqFlere anmeldelser av dette produktet (1)Vis produktnettstedethas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvFlere anmeldelser av dette produktet (10)Vis produktnettstedethas not arrived would love to review

Garmin Gar Fenix 5 SapphireFlere anmeldelser av dette produktet (40)Vis produktnettstedetCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueFlere anmeldelser av dette produktet (2)Vis produktnettstedetLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorFlere anmeldelser av dette produktet (1)Vis produktnettstedetThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblFlere anmeldelser av dette produktet (1)Vis produktnettstedetI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedFlere anmeldelser av dette produktet (2)Vis produktnettstedetSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?