Binopolis-anmeldelser

Thank you for your feedback: Simplehuman recycling bins are designed to occupy the floor space that customers may have previously devoted to one waste bin. The extra capacity needed for waste separation is built into the height, so that they can fit into as many kitchens as possible. 48 Litres is quite a large capacity but we have passed your comment on to Simplehuman who always value customer feedback in their product development. Jane

We think that Simplehuman bins are beautifully designed with a sleekness and attention to detail to rival Apple or Audi. Jane

Thank you for your positive feedback about our service and the good quality of your in-cupboard bin. You are absolutely right that couriers should not leave products on the doorstep, and also right that having a tracking number would have allowed you to reschedule the delivery or nominate a neighbour. Feedback such as this allows us to make changes to improve service to our customers. This particular courier will now no longer be used and Wesco products will soon be delivered by a new courier with a trackable service, bringing it up to the high standard of all of our deliveries. Next day delivery is our standard service because it ensures that orders are on their way to customers promptly and the vast majority of parcels are handled carefully because they are being tracked. The one-hour delivery slot is enormously helpful but if customers can't be at home, the key is to give customers the opportunity to take control of the delivery date using the tracking number. Customers can also get in touch with us before they order and request a particular delivery day, which we always do our best to arrange. Jane