I had a query about my payment plan after another confusing email saying I was paying my bill through bank transfer, which I knew was wrong as I set up direct debit payment from the beginning when...
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Elise
Brdy
1 year ago
Hi Tracy,
Thank you for taking the time to share your experience with us.
We're sorry for the confusion this has caused, but we're glad that Sandra was able to reassure you that everything is as it should be. Please be assured that we always take the necessary steps to ensure that mistakes like this do not happen again in the future.
Kind regards
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Excellent company
Excellent company - any query always promptly dealt with
Elise
Brdy
1 year ago
Thanks a lot for taking the time to leave us a review. We're glad you're pleased with the service!
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Very helpful and resolved all my queries
Elise
Brdy
1 year ago
Thank you for leaving a review, we appreciate your feedback!
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Good service
Efficient and friendly.
Elise
Brdy
1 year ago
Thank you for your review!
0
Del
JM
Joanne McSherry
Feefo-verifisert
Boyannagh, Leitrim, Ireland
1 year ago
Hva Joanne McSherry sa om Brdy:
Highly recommended if you can't get fibreoptic broadband.
Excellent customer service and technicians. Good satellite reception in my area which is surrounded by trees. Last upgrade done with minimal disruption.
Elise
Brdy
1 year ago
Hi Joanne,
Many thanks for your kind review. We're so pleased that you're happy with the service!
Best regards
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
very good
Elise
Brdy
1 year ago
Thank you for your review!
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
broadband
Fine, no problem
Elise
Brdy
1 year ago
Thanks for your review!
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Very slow communication
Unjustified delay in communication.
Elise
Brdy
1 year ago
Thank you for your feedback. We sincerely apologise for any delays in communication you may have experienced. To ensure your concerns are addressed promptly, we kindly ask that you reach out to your account manager directly.
0
Del
TK
TRACY KENNINGTON
Feefo-verifisert
1 year ago
Hva TRACY KENNINGTON sa om Brdy:
Invoicing emails
I have been with this company since it was Europasat and have never had any problems. Since becoming Brady, because I changed my satellite dish and tariff change, I recently had a stressful situation...
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Elise
Brdy
1 year ago
Hi Tracy,
Thank you for your feedback and for being a long-time customer. We’re glad to hear that overall, you’ve been happy with our service.
Please accept our apologies for the confusion caused by the invoicing email, we appreciate your patience in resolving the matter and your feedback has been noted.
If you need any further assistance, please don’t hesitate to reach out.
Best regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.