Brdy-anmeldelser

Hello, Thank you for bringing this to our attention and for your patience while we investigated the situation. We understand your concerns regarding the installation process and sincerely apologise for any inconvenience caused. Whilst it is correct that someone was present at the property during the installation, we acknowledge that the lack of clear communication led to confusion. Your wife, who was present, agreed to the placement of the dish, but we accept that the situation was not ideal. We are sorry to hear that you are unhappy with the placement of the dish. Our aim is to ensure optimum connectivity, but we understand your concerns about its location. Please contact our customer service department on 01869 222900 to discuss options for moving the dish to a more suitable location. We appreciate your feedback and are pleased that you are satisfied with the speed of our service. Kind regards,

Hello Alessandro, We apologise for any inconvenience you experienced during your period of non-payment. We are glad to see that your account is now active again. If you encounter any further issues with your account, please do not hesitate to contact our support team by opening a ticket in your customer portal, and we will be more than happy to assist you promptly. Best regards

Hello, Thank you for your kind review. We're so glad you're happy with the service! Kind regards

Hello Christopher, Thank you for your kind review. We're thrilled that you're happy with the service you're receiving from Brdy! Warm regards

Hello John, Thank you for leaving this kind review. We're happy to have been able to provide a service you were content with for 5 years! Kind regards

Hello, Thank you for taking the time to leave a review. We're happy to hear you're enjoying the service! Kind regards

Hi, Thank you for bringing this to our attention. We can see that our customer service team are addressing the issue and have arranged the delivery of a new Tria for you. Please don't hesitate to get back in touch if the situation is not resolved after the installation of the new Tria. Thank you for your patience as we work to resolve this for you. Kind regards,

Hello, Thank you for taking the time to give us your feedback. We understand your concerns regarding the monthly data allowance and the inability to carry over unused data to the next month. Your feedback is valuable and we'll certainly take it into account as we look for ways to improve our services and meet our customers' needs. We also apologise for any inconvenience caused by slow internet speeds. If you continue to experience problems, please don't hesitate to contact our support team so we can investigate and assist you further. Thank you for being a valued customer. Kind regards,