My only problem is that Big Drop's lovely alcohol free beer is treated by deliverers exactly as if it were regular beer. They expect someone over 18 to be at home to receive it.
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop. We apologise for the service you experienced. Couriers checking age is up to the discretion of the individual driver sometimes, and for parcel and order security, they may in general ask for someone over 18 to be in to receive an order. Kind Regards, Team Big Drop
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Del
JP
Jordan Philip
4 years ago
Hva Jordan Philip sa om Big Drop - UK:
Excellent choice!
Pine Trail Pale Ale is a real gem.
0
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FG
Francis Galpin
4 years ago
Hva Francis Galpin sa om Big Drop - UK:
Incomplete delivery
The delivery was incomplete owing to broken bottle. Informed Big Drop but no response
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop, and our customer support team has been in touch with you directly to resolve this issue. We emailed you and did not show any initial email to our customersupport@bigdropbrew.com email from you in regards to this order. We refunded you the cost of the bottle and the inconvenience. Should you feel that the resolution offer has been suitable, we would love for you to review us again. Kind Regards, Team Big Drop
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RP
Richard Navarro-Pollott
4 years ago
Hva Richard Navarro-Pollott sa om Big Drop - UK:
Sorry I haven't yet received my box and am wondering where it is!
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop. We apologise for the delay you experienced. This has been delivered as of the 9th, and we apologise for the wait. Kind Regards, Team Big Drop
0
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RP
Ryan Platt
4 years ago
Hva Ryan Platt sa om Big Drop - UK:
Still awaiting any news on my order 2 weeks after placing it
Any indication at all of when my order is likely to arrive would be helpful - appreciate its out of your control but it’s been almost 3 weeks and I’ve not had anything apart from an order...
Les mer
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop. We apologise for the delay you experienced. This has been delivered as of the 9th, and we apologise for the wait. Kind Regards, Team Big Drop
0
Del
MN
mark neugebauer
4 years ago
Hva mark neugebauer sa om Big Drop - UK:
Very tasty, enjoyable low alcohol beers. Efficient order and delivery a bonus.
0
Del
AR
Alan Robinson
Heysham
4 years ago
Hva Alan Robinson sa om Big Drop - UK:
Disappointing outcome
Communication excellent and refunded with no issues.
Needs to be more realistic with estimated delivery lead times and should inform customers where the lead times are unexpectedly long, rather than...
Les mer
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop, and our customer support team has been in touch with you directly to resolve this issue. As we are waiting on more stock, we were unable to meet your deadline for delivery, and to avoid disappointment we cancelled and refunded your order. Kind Regards, Team Big Drop
Big Drop is a craft beer company dedicated to making great beer it just so happens to be alcohol-free. So, whether you’re looking to cut down, cut out or just try something new, Big Drop has crafted a great beer for almost any beer lover.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Big Drop is a craft beer company dedicated to making great beer it just so happens to be alcohol-free. So, whether you’re looking to cut down, cut out or just try something new, Big Drop has crafted a great beer for almost any beer lover.
