Big Cat Travel Insurance er ikke lenger en aktiv Feefo-kunde
Viser alle 620 anmeldelser
TC
Trusted Customer
8 years ago
Hva Trusted Customer sa om Big Cat Travel Insurance:
On checking my bank statement today i have noticed that two payments have been taken. I do not understand why
Francescos
Big Cat Travel Insurance
8 years ago
Hi Nicole
Thank you for your valuable feedback.
Upon looking into these two transactions, it appears 2 separate, different policies were taken out. One of which has now been cancelled down and refunded in full.
In the event of a duplicate booking, the system creates an alert. However, in this case, as the bookings were slightly different, no alert was created.
We are almost always quick to act on and correct thing like this when notified!
Kind Regards Francescos
0
Del
TC
Trusted Customer
8 years ago
Hva Trusted Customer sa om Big Cat Travel Insurance:
A very happy customer!
I and my partner shopped around for our forthcoming trekking adventure. We chose Big Cat Travel Insurance for the great level of cover, price and fantastic customer service. Absolutely delighted!
4
Del
Pålitelig kunde
8 years ago
Would recommend
Would definitely recommend for someone who is already travelling. Cheap and very helpful customer service
3
Del
TC
Trusted Customer
8 years ago
Hva Trusted Customer sa om Big Cat Travel Insurance:
Very easy to take out!
Fantastic
1
Del
TC
Trusted Customer
8 years ago
Hva Trusted Customer sa om Big Cat Travel Insurance:
Excellent
3
Del
Pålitelig kunde
8 years ago
Helpful customer team
At first I did not receive the confirmation of my policy but the customer service team were very helpful and responded quickly to my concerns. I chose this policy over other companies because it had...
Les mer
0
Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Big Cat Travel Insurance:
Wasn't advised about need to book annual multi-trip insurance when booking ...
Wasn't advised about need to book annual multi-trip insurance when booking insurance that covered 2 continents. Also contact was unable to find my policy after I rang up to cancel (unrelated to the...
Les mer
Francescos
Big Cat Travel Insurance
9 years ago
Hi Miss Steadman
Thank you for your valuable feedback.
I see you had taken out a Single Trip policy, area “Worldwide exc. North America”. This covers 6 continents – the only exception being North America.
A Single Trip allows you to travel around as much as you like, for as long as you like. We have no limits on how many countries / continents you can visit, or how many days you can stay in one country. So, with the policy you had, you would have been covered for 2 continents.
Our Annual Multi Trip policies are designed for people who take multiple short holidays throughout a year. Each trip has a maximum of 30 or 70 days, (depending on the policy) by which time you must return home. Your policy duration was 95 days, therefore you weren't eligible for a a Multi Trip policy.
Kind Regards
Francescos
0
Del
TC
Trusted Customer
8 years ago
Hva Trusted Customer sa om Big Cat Travel Insurance:
Clear layout and easy to use but could go in to more detail with the bullet-points on what's included in each package
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Francescos