best4hedging-anmeldelser

Thank you for your feedback. If the Hornbeam do not flourish please let us know. We've not received any other complaints about plants from the batch of stock your Hornbeam were selected and it would seem they may have been 'bent' in transit or through the packing process. We do quality check all plants and packaging prior to despatch and will feedback the issues you have raised across our team. Karen Tongs, Office Manager Best4Hedging Ltd

We were very disappointed to read this feedback and identified and contacted the customer by telephone. Arrangements have now been made to despatch a replacement for the one Lavender plant that was not up to standard. Karen Tongs, Office Manager Best4Hedging Ltd

We were very disappointed to read this feedback and identified the customer and contacted him by telephone. Arrangements have now been made to despatch a replacement for the one Lavender plant that was not up to standard. Karen Tongs, Office Manager Best4Hedging Ltd

We're pleased you're satisfied with the action we've taken to address your complaint. Thanks you for providing this feedback. Karen Tongs, Office Manager Best4Hedging Ltd

Thank you for this feedback. We have provided details of the problems you experienced with the delivery to the carriers we use (Parcel Force) who we know are constantly striving to deliver excellent service to our customers. Karen Tongs, Office Manager Best4Hedging Ltd

Thank you for your feedback. We are currently reviewing our packaging and intend to introduce a wider range of box sizes that will address the issue you have raised. Karen Tongs, Office Manager Best4Hedging Ltd

Thank you for your feedback. We are currently reviewing our packaging with the objective of introducing a wider range of boxes to address the problem you experienced with your delivery. Karen Tongs, Office Manager Best4Hedging Ltd