I book on line which is very easy. When I had to ring the office the staff were very good.
The only comment I would make is that I do find the single supplements high and this has prevented me from...
Les mer
Russ
Barnes Coaches
8 months ago
Thank you so much for your thoughtful review and for sharing your experience with us. We're delighted to hear that you found the online booking process easy and that our team was helpful when you called.
Regarding your comment on single supplements — we completely understand your concern. Please note that all supplements, including single occupancy charges, are set directly by the hotels we work with. We always strive to negotiate the best possible rates for our guests, and we’ll continue to advocate for more affordable options wherever we can.
Thank you again for your feedback — it helps us improve and better serve our valued travellers.
On line not easy, I was told to change password even though I know I had the right one. Frustrating. At the end of the process I waited for a confirmation which didn't come, then I realised the...
Les mer
Russ
Barnes Coaches
8 months ago
Thank you for taking the time to share your feedback. We're sorry to hear that your online booking experience was frustrating and that the process didn’t go as smoothly as it should have.
Your comments have been shared with the relevant teams so we can look into what went wrong and improve both our online system and customer support.
Produktanmeldelser
Russ
Barnes Coaches
8 months ago
Thank you for sharing your feedback — we’re sorry to hear that the return time affected your experience.
To help guests plan accordingly, all return times are advertised both on our website and in our printed brochures. We always aim to provide as much detail as possible so travellers can make informed choices. That said, we appreciate your comments and will continue to review our scheduling to ensure it meets the needs of our guests.
Thank you again for taking the time to let us know.
Thank you for your feedback — we’re sorry to hear you were disappointed.
We do offer day trips from Newbury, but availability can vary depending on coach scheduling, driver availability and other operational factors. Within the current booking period there are 41 trips departing from Newbury, which you can view here > www.barnescoaches.co.uk/daytrips?dpf=14.
We’re always working to balance demand across our departure points, and we appreciate your comments as they help guide future planning.
We hope you’ll consider giving us another try — there may be something new that suits your interests.
Kjøpsdato: 27/10/2025
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Easy
Produktanmeldelser
Kjøpsdato: 25/10/2025
1
Del
MS
Mr Spring
Feefo-verifisert
8 months ago
Hva Mr Spring sa om Barnes Coaches:
easy
Produktanmeldelser
Kjøpsdato: 25/10/2025
0
Del
MT
Mrs SUSAN Tucker
Feefo-verifisert
GBR
8 months ago
Hva Mrs SUSAN Tucker sa om Barnes Coaches:
Easy and quick
Produktanmeldelser
Russ
Barnes Coaches
8 months ago
Thank you so much for your lovely review!
We'll be sure to send you a brochure as soon as our new ones are available so you can start planning your next getaway.
Looking forward to welcoming you aboard again soon!
Kjøpsdato: 27/10/2025
0
Del
MM
Mrs M Marrott
Feefo-verifisert
8 months ago
Hva Mrs M Marrott sa om Barnes Coaches:
it was excellent
Produktanmeldelser
Russ
Barnes Coaches
8 months ago
Thank you for your thoughtful feedback — we’re really sorry to hear that the long pickup time affected your enjoyment of the trip to Tewkesbury.
We do understand how valuable your time at the destination is, and we’re constantly reviewing our schedules to make improvements. That said, we also need to offer a certain number of pickup points to ensure we can serve passengers across the whole of Swindon fairly. It’s a balancing act between accessibility and efficiency, and your comments help us find that sweet spot.
We truly hope you’ll travel with us again — and we’ll keep working to make the experience even better.
Thank you so much for your lovely feedback! We're delighted to hear that the trip to Cribbs was both convenient and enjoyable for you.
Your suggestion for more regular trips to Cribbs is noted and appreciated.
And of course, we’ll be sure to pass your thanks along to Colin—he’ll be thrilled to hear he made a positive impression.
We hope to welcome you on another trip soon!
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts