My dog got a hold of the star toys from the electric swing after washing them and they were destroyed. Bababing customer service were very helpful and obliging when I reached out to ask for...
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Produktanmeldelser
April
Bababing!
2 years ago
Thank you for your lovely review! 💖 We're thrilled to hear your baby loves the hub electric swing! 🍼✨
I’ve not need to contact them or anything but the discount was great and the delivery was super fast, and free, so I’m very happy. I also love the product of what I’ve seen of it so far, coming back...
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April
Bababing!
2 years ago
Thank you for the great review! 😊🎉 So glad you loved the discount, fast delivery, and design! 👜✨ Can’t wait to hear more once you’ve used it! 💕
Thanks for the review! 😊⚡ Glad you loved the fast delivery! 🎶
Produktanmeldelser
Kjøpsdato: 27/09/2024
0
Del
Pålitelig kunde
2 years ago
Terrible! Ordered this product in August and told it would be delivered in September. Heard nothing from the company until I chased the delivery to be told on 2 separate occasions that they didn’t...
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April
Bababing!
2 years ago
Thank you for taking the time to provide your feedback. We sincerely apologize for the lack of communication regarding your order. While it was stated on our website that the product you purchased was on backorder, we understand that this should have been better communicated to you directly.
At Bababing we take pride in delivering excellent customer service, and on this occasion, we fell short of those standards. We deeply regret the inconvenience caused by the delay. As discussed, a full refund has been processed as per your request, and we once again apologize for the extended waiting period, which was unfortunately beyond our control.
Should you have any further concerns or questions, please do not hesitate to reach out.
Hello, Thank you for your review below,
We are extremely concerned to hear about the incident you experienced with our product. Your report of the screws coming loose and the potential danger to your child is taken very seriously by our team.
At Bababing, we prioritize the safety and well-being of our customers, particularly when it involves products for babies and small children. All our products undergo rigorous testing to ensure they meet the necessary safety standards.
We kindly request that you contact us directly at **info@bababing.com** or by phone at **01535 606871**. We have not received prior communication regarding this matter, and we wish to address your concerns promptly and effectively.
Thank you for bringing this serious issue to our attention. We look forward to your response and are committed to resolving this matter swiftly.
Sincerely,
Bababing Customer Service Team
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