Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Global Healthcare-anmeldelser

Viser alle 948 anmeldelser

Roseann McKeegan

Feefo-verifisert

USA

11 months ago

Hva Roseann McKeegan sa om AXA Global Healthcare:

Great experience🤗

Niccolo walked me through step by step,always with the answer to any and all of my questions. Professional and kind. As a senior with pre-existing conditions I am very happy with both customer...

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Chris

AXA Global Healthcare

11 months ago

Thank you for the kind feedback, we'll be sure to pass it on. Chris

Roseann McKeegan

11 months ago

❤️

Pålitelig kunde

Feefo-verifisert

11 months ago

Happy I found AXA

Full on good service over the phone and very kind to respond on email about questions. You will always be put through the AXA assistance that help you with your coverage, that way you have a...

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Chris

AXA Global Healthcare

11 months ago

Thank you for taking the time to give us your kind feedback, the team really appreciates. Chris

Pålitelig kunde

Feefo-verifisert

11 months ago

Very Good

My sales agent was terrific. He worked hard and was very responsive and communicative. This was paramount for us. It took a little longer for AXA to send us the confirmation and we are still...

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Chris

AXA Global Healthcare

11 months ago

We really appreciate your feedback. We're always looking to improve the service we offer, so please rest assured that your constructive feedback here will be listened to.

Pålitelig kunde

Feefo-verifisert

11 months ago

stuning

outstanding

Pålitelig kunde

Feefo-verifisert

11 months ago

Patient and supportive sales agent even after referral to colleague

As I was in a stressful situation where I needed a proof of insurance in time for my appointment to renew my residence permit, I expressed my urgency to Leon Davidson, who clearly understood where I...

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Chris

AXA Global Healthcare

11 months ago

Thank you for taking the time to leave a review with us, and I'm glad he was able to help you! I've passed your kind feedback onto Leon. Thanks Chris Customer Insight Manager

Pålitelig kunde

Feefo-verifisert

11 months ago

disappointed with the service

I am quite disappointed with the service. I was supposed to receive a call back from your customer service on September 30, but to this day no one has contacted me. I had to call myself today, only...

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Chris

AXA Global Healthcare

11 months ago

Thank you for taking the time to leave us your feedback. I have spoken to our customer service and sales teams regarding this situation, and they have opened a case to look into it. A member of our complaints team will be in contact with you to discuss the service you have received and see if there's anything we can do to help. Thank you Chris

Rochelle Nyquist

Feefo-verifisert

FRA

11 months ago

Hva Rochelle Nyquist sa om AXA Global Healthcare:

Still in progress

The representative was polite. The process was complicated. It is not completed yet. I sent an email to the rep asking if I should get my local axa person to help me finish the process and pay. I...

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Chris

AXA Global Healthcare

11 months ago

Hi Rochelle I'm sorry our customer service hasn't up to our usual standard. I have passed this on to our sales manager and asked them to follow up with you as soon as possible. Thank you Chris

Pålitelig kunde

Feefo-verifisert

11 months ago

Detailed and Thorough Representatives. Thank you

Guilliaume talked me through the entire process in an detailed and knowledgeable way. Really good service and answered all my questions.

Noble Goto

Feefo-verifisert

ZWE

1 year ago

Hva Noble Goto sa om AXA Global Healthcare:

I got the best service from AXA, i would recommend it to a friend.

The service was great, the person serving me Niccolo, showed agency replying emails, calling and gave the best advice as well.

Anesu Tanaka Tachiona-Gw

Feefo-verifisert

1 year ago

Hva Anesu Tanaka Tachiona-Gw sa om AXA Global Healthcare:

It was good, i was a bit skeptical but the person was reassuring

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