Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Global Healthcare-anmeldelser

Viser alle 948 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

Support unhelpful

Cannot access health app. Support unhelpful.

Emma

AXA Global Healthcare

1 year ago

I'm sorry to hear you've been unhappy with the support to date. We'd really like the opportunity to put this right. Please give us a call any time on +44 (0) 1892 503856 and we'll be happy to help get you signed up to your online account. Kind regards, Emma

Pålitelig kunde

Feefo-verifisert

1 year ago

Yomi

Yomi was very very helpful, polite and agreeable.

Emma

AXA Global Healthcare

1 year ago

Thank you for your great feedback about Yomi, I'll be sure to pass it on. Kind regards, Emma

Pålitelig kunde

Feefo-verifisert

1 year ago

Jo *Personal information removed by Feefo* has been an absolutely amazing resource. Very knowledgeable, responsive, helpful.

Emma

AXA Global Healthcare

1 year ago

Thanks very much for taking the time to leave us a review. We're delighted to hear you think Jo is as great as we do, and will be sure to pass your feedback onto her. Many thanks, Emma

Pålitelig kunde

Feefo-verifisert

1 year ago

Easy process

Cooperation was excellent.

Emma

AXA Global Healthcare

1 year ago

We're very happy to hear your found it easy to join us. We look forward to assisting you in the future. Kind regards, Emma

Pålitelig kunde

Feefo-verifisert

1 year ago

Excellent service

Had a very good experience with easy explanations and prompt replies to all questions. Very knowledgeable and helpful staff.

Emma

AXA Global Healthcare

1 year ago

I appreciate you taking the time to leave a review. We really value your lovely feedback and are thrilled to hear about your positive experience. Best wishes, Emma

Pålitelig kunde

Feefo-verifisert

1 year ago

The assessment process was too slow an unhelpful

I did not accept the quote provided as the assessment process was just too slow and so the product did not meet my needs. The sales representative, Thomas was very pleasant, helpful and gave me good...

Les mer

Emma

AXA Global Healthcare

1 year ago

I'm very sorry for the delays you encountered when trying to buy a policy from us. That is certainly not the experience we aim to provide our customers. We will thoroughly review what happened to ensure it doesn't happen again and I'll pass on your kind feedback about Thomas. Kind regards, Emma

Pålitelig kunde

Feefo-verifisert

1 year ago

Responsive, patient, helpful.

Emma

AXA Global Healthcare

1 year ago

Thank you the great feedback. We're delighted to read that you had such a good experience. Please don't hesitate to contact us on +44 (0) 1892 503856 or via your online portal if you need any assistance in the future. Best wishes, Emma

Pålitelig kunde

Feefo-verifisert

1 year ago

Terrible, would not recommend at all after years of being a customer, shame it had to end on a bad note with AXA

Emma

AXA Global Healthcare

1 year ago

I’m sorry you were unhappy with your recent experience, and that the alternative options we offered you didn't meet your needs. Kind regards, Emma

Ulanda Chipande

Feefo-verifisert

2 years ago

Hva Ulanda Chipande sa om AXA Global Healthcare:

The service was good and made easy with the help of the service line and the customer support

Pålitelig kunde

Feefo-verifisert

2 years ago

Over priced under serving insurance I need to get a visa

I do not think it was clear what kind of policy I was getting. I do not think the options were clear. I still do not know what kind of coverage I have as it seems I do not have doctor visits, I am...

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