Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Insurance Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 150,326 anmeldelser

Pålitelig kunde

Feefo-verifisert

9 years ago

I deal with Mary she was excellent she had great personality got good value too

Very good

Laura Hagan

AXA Insurance

9 years ago

Dear Eileen

thank you so much for leaving such a nice review.

Do you know what Marys surname is, as we would love to pass your kind comments on to her?

Laura

Pålitelig kunde

Feefo-verifisert

9 years ago

Sometimes Good, Sometimes Bad

I rang 3 or 4 times about my renewal. Most of the time it was efficient and painless. However I was unlucky enough to get an idiot answering the phone the last time I called.

Paul Monks

AXA Insurance

9 years ago

Hi Kieran,

Thank you leaving feedback. I apologise if your customer service experience did not meet your expectations. We try and provide an efficient and straight forward service but seemed to have failed on this occasion. Thank you for your continued customer and we look forward to impressing you the next time you have to contact us.

Regards

Paul Monks

AXA Insurance

Trusted Customer

Feefo-verifisert

Galway

9 years ago

Hva Trusted Customer sa om AXA Insurance:

The service is impeccable

Their courtesy is impeccable, I have nothing to add or comment about that.

Pålitelig kunde

Feefo-verifisert

9 years ago

Disappointed

This year I tried to change my house and contents insurance to AXA to join my car insurance with you, but was refused as my old house was recently rated as a listed building. However my existing...

Les mer

Paul Monks

AXA Insurance

9 years ago

Hi Mary,

Thanks very much for taking my call and leaving your feedback. I am sorry that we do not compete in the particular area of the market that would cover your property. We are quite limited in the type of property we can accept and hope to expand our portfolio in the future to cover all of our customer's needs.

If you have any queries, please feel free to contact me.

Regards

Paul Monks

AXA Insurance

Trusted Customer

Feefo-verifisert

Portlaoise

9 years ago

Hva Trusted Customer sa om AXA Insurance:

Excellent

They are brilliant

Trusted Customer

Feefo-verifisert

Dublin

9 years ago

Hva Trusted Customer sa om AXA Insurance:

Easy website and helpfull staff

Very efficient

Laura Hagan

AXA Insurance

9 years ago

Hi James

thank you for taking the time to leave your review.

We will pass your message on to our digital team who will be delighted to hear you found the AXA Ireland website easy to navigate.

Kind regards

Laura

Pålitelig kunde

Feefo-verifisert

9 years ago

I have a feeling that I am getting more support from AXA than any other insurance companies

The customer service were very friendly and helpful

Trusted Customer

Feefo-verifisert

Dublin

9 years ago

Hva Trusted Customer sa om AXA Insurance:

Amazing! Thanks for all your efforts!

Best service ever. - No waiting on the line for the team to pick up the phone. - All possible disclaimers. - Very clear communication. - I could understand everything they said (I'm not so well...

Les mer

Erika Rafferty

AXA Insurance

9 years ago

Hi Maksim,

Thank you for taking the time to leave this positive feedback.

We are delighted that you were happy with the service we provided.

Kind Regards,

Erika

Pålitelig kunde

Feefo-verifisert

9 years ago

Happy with service

Got good value car insurance, even though it had gone up which seems ridiculous, it was the cheapest I could find. They had an efficient service, would buy from them again

Pålitelig kunde

Feefo-verifisert

9 years ago

No individual clearance.

Paul Monks

AXA Insurance

9 years ago

Hi Algiridas,

Thanks you for your feedback. Can you clarify what you mean by no individual clearance

Regards

Paul Monks

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?