Hva Trusted Customer sa om AXA Insurance - Ireland:
Brillant
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Feefo-verifisert
9 years ago
Excellent, price was a little high but service made the difference acceptable.
The lady I spoke to on the phone was excellent in every way. Helpful and informative. Wait times to be connected were not ideal but I'm sure this is something you are constantly working on. I would...
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Trusted Customer
Feefo-verifisert
Cork
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
Fantastic
Very good
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TC
Trusted Customer
Feefo-verifisert
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
Very good.
Faye Gorman
AXA Insurance - Ireland
9 years ago
Hi John
Thank you for taking the time to rate AXA's service
Kind Regards
Faye
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Feefo-verifisert
9 years ago
Customer service was good, helpful and responsive. Agents were knowledgable and responded in a friendly and professional manner.
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9 years ago
I deal with Mary she was excellent she had great personality got good value too
Very good
Laura Hagan
AXA Insurance - Ireland
9 years ago
Dear Eileen
thank you so much for leaving such a nice review.
Do you know what Marys surname is, as we would love to pass your kind comments on to her?
Laura
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Feefo-verifisert
9 years ago
Sometimes Good, Sometimes Bad
I rang 3 or 4 times about my renewal. Most of the time it was efficient and painless. However I was unlucky enough to get an idiot answering the phone the last time I called.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Kieran,
Thank you leaving feedback. I apologise if your customer service experience did not meet your expectations. We try and provide an efficient and straight forward service but seemed to have failed on this occasion. Thank you for your continued customer and we look forward to impressing you the next time you have to contact us.
Regards
Paul Monks
AXA Insurance
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Trusted Customer
Feefo-verifisert
Galway
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
The service is impeccable
Their courtesy is impeccable, I have nothing to add or comment about that.
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Pålitelig kunde
Feefo-verifisert
9 years ago
Disappointed
This year I tried to change my house and contents insurance to AXA to join my car insurance with you, but was refused as my old house was recently rated as a listed building. However my existing...
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Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Mary,
Thanks very much for taking my call and leaving your feedback. I am sorry that we do not compete in the particular area of the market that would cover your property. We are quite limited in the type of property we can accept and hope to expand our portfolio in the future to cover all of our customer's needs.
If you have any queries, please feel free to contact me.
Regards
Paul Monks
AXA Insurance
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TC
Trusted Customer
Feefo-verifisert
Portlaoise
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.