I deal with Mary she was excellent she had great personality got good value too
Very good
Laura Hagan
AXA Insurance - Ireland
9 years ago
Dear Eileen
thank you so much for leaving such a nice review.
Do you know what Marys surname is, as we would love to pass your kind comments on to her?
Laura
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Feefo-verifisert
9 years ago
Sometimes Good, Sometimes Bad
I rang 3 or 4 times about my renewal. Most of the time it was efficient and painless. However I was unlucky enough to get an idiot answering the phone the last time I called.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Kieran,
Thank you leaving feedback. I apologise if your customer service experience did not meet your expectations. We try and provide an efficient and straight forward service but seemed to have failed on this occasion. Thank you for your continued customer and we look forward to impressing you the next time you have to contact us.
Regards
Paul Monks
AXA Insurance
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Trusted Customer
Feefo-verifisert
Galway
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
The service is impeccable
Their courtesy is impeccable, I have nothing to add or comment about that.
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Feefo-verifisert
9 years ago
Disappointed
This year I tried to change my house and contents insurance to AXA to join my car insurance with you, but was refused as my old house was recently rated as a listed building. However my existing...
Les mer
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Mary,
Thanks very much for taking my call and leaving your feedback. I am sorry that we do not compete in the particular area of the market that would cover your property. We are quite limited in the type of property we can accept and hope to expand our portfolio in the future to cover all of our customer's needs.
If you have any queries, please feel free to contact me.
Regards
Paul Monks
AXA Insurance
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Trusted Customer
Feefo-verifisert
Portlaoise
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
Excellent
They are brilliant
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Trusted Customer
Feefo-verifisert
Dublin
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
Easy website and helpfull staff
Very efficient
Laura Hagan
AXA Insurance - Ireland
9 years ago
Hi James
thank you for taking the time to leave your review.
We will pass your message on to our digital team who will be delighted to hear you found the AXA Ireland website easy to navigate.
Kind regards
Laura
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Feefo-verifisert
9 years ago
I have a feeling that I am getting more support from AXA than any other insurance companies
The customer service were very friendly and helpful
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Trusted Customer
Feefo-verifisert
Dublin
9 years ago
Hva Trusted Customer sa om AXA Insurance - Ireland:
Amazing! Thanks for all your efforts!
Best service ever.
- No waiting on the line for the team to pick up the phone.
- All possible disclaimers.
- Very clear communication.
- I could understand everything they said (I'm not so well...
Les mer
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Maksim,
Thank you for taking the time to leave this positive feedback.
We are delighted that you were happy with the service we provided.
Kind Regards,
Erika
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Feefo-verifisert
9 years ago
Happy with service
Got good value car insurance, even though it had gone up which seems ridiculous, it was the cheapest I could find. They had an efficient service, would buy from them again
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Pålitelig kunde
Feefo-verifisert
9 years ago
No individual clearance.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Algiridas,
Thanks you for your feedback. Can you clarify what you mean by no individual clearance
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.