Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Insurance - Northern Ireland Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Viser alle 30,860 anmeldelser

Trusted Customer

Feefo-verifisert

strabane.

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

excellent.

Very courteous and professional.i was very pleased with this service.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Josephine,

Thanks for taking the time to leave feedback, we're delighted to have you on-board again for another year.

Kind regards,

Brendan

Trusted Customer

Feefo-verifisert

Bellaghy

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Everything grand althought still haven't received my insurance certificate

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Leanne,

Thanks for leaving feedback, I've checked and a certificate should have gone to you as part of your renewal pack. I have arranged for one to by posted to you today and emailed directly to you.

Kind Regards

Brendan

Pålitelig kunde

Feefo-verifisert

9 years ago

Unhappy about the price increase.

Not at all happy been with axa many years. Never made a claim and my insurance premium went up a great deal. Got a small discount but am still not happy. I renewed my policy as it was just easier to...

Les mer

Pålitelig kunde

Feefo-verifisert

9 years ago

Only problem with axa is getting emails at 230 in the morning

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Dear Mr & Mrs McKay. Thank you so much for taking the time to talk to me today. I will certainly look at the reason as to why you are receiving e-mails in the early hours of the morning and as promised, I will give you a call back on Tuesday. Many thanks

Trusted Customer

Feefo-verifisert

Northern Ireland

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Horrendous

Constant hassle so will not be using them again after cancelling policy

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Hi Jodie, Thank you very much for leaving your feedback. I am very disappointed to see that you did not have a good experience. I would very much like to talk to you and I have tried to contact you today. I have left you my contact details on your voicemail and would be grateful if you could give me a call .

Trusted Customer

Feefo-verifisert

dungiven

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

axa is superb service

excellent service and communication/would recommend

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi James,

It's great to get such positive feedback, thanks for taking the time to provide feedback.

Kind Regards

Brendan

Trusted Customer

Feefo-verifisert

Co Tyrone

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Disappointed and unfair treatment

Extremely disappointed policy was cancelled as proof of no claims wasn't shown however didn't receive a letter asking me to .. when I told this to the lady she said there was nothing she could go...

Les mer

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Caroline,

I understand that my colleague Richie tried to call you this afternoon to discuss this further, he has left his contact details on your voicemail.

Kind Regards

Brendan

Pålitelig kunde

Feefo-verifisert

9 years ago

no problems

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Professional Service

Very helpful in sorting out my renewal.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Eileen,

Thank you for taking the time to leave your feedback.

Kind Regards

Brendan

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Nothing to say

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Deirdre,

Your feedback is much appreciated.

Kind Regards

Brendan

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AXA Insurance - Northern Ireland-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?