Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Insurance - Northern Ireland Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 31,183 anmeldelser

Pålitelig kunde

Feefo-verifisert

9 years ago

Car insurance.

Got renewal in post and it had increased slightly, but after very quick visit to Bangor office had it reduced to less than last year!. Would of been five stars had I not had to pop into office to...

Les mer

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

It's great to hear that we were able to retain your business for another year. I will certainly pass your feedback on regarding the process.

Kind Regards

Brendan

Pålitelig kunde

9 years ago

Thank you.

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Excellent Service

Very good customer care agent very polite and helpful

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Elaine,

Thank for taking the time to give your feedback - always great to hear from satisfied customers.

Kind Regards

Brendan

Pålitelig kunde

Feefo-verifisert

9 years ago

Perfect

Fast response

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Great to hear it was so efficient.

Thanks for your feedback

Kind Regards

Brendan

Pålitelig kunde

Feefo-verifisert

9 years ago

Great value and service.

Very helpful (Jason in Derry office) and efficient service. Great value.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback, I will pass your comments back to the agent involved.

Kind Regards

Brendan

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Very happy with the whole AXA experience so far. Customer service has been ...

Very happy with the whole AXA experience so far. Customer service has been splendid.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Conor,

It's great to hear that you value of local service so highly.

Thank you for your feedback.

kind Regards

Brendan

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Crooks

Insurance far to costly and that is the reward you get for staying loyal to them. Crooked

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Patrick,

Thank you for taking the time to provide feedback.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA Direct we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards

Brendan

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Try to make insurance as cheap as possible, but get penalised on Drivesave ...

Try to make insurance as cheap as possible, but get penalised on Drivesave for even going 1mph over the speed limit, which most of the time when looking on the road to be safe is unavoidable

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Jonathan,

I'm sorry to hear that you are having issues with the Drivesave product, I understand my colleague Karen attempted a call back with you and has left you a voicemail.

Kind Regards

Brendan

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

Very happy with service and great price. Thank you

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Great to see how happy you are with the process Louise.

Thank you for your feedback

Kind Regards

Brendan

Pålitelig kunde

Feefo-verifisert

9 years ago

Very informative and knew his job

Very Good

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback, I will pass it back to the agent you were dealing with.

Kind Regards

Brendan

Pålitelig kunde

Feefo-verifisert

9 years ago

Excellent service by AXA Direct Northern Ireland

I had no problems renewing my car insurance

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

It's great to hear that the process was so easy!

Kind Regards

Brendan

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AXA Insurance - Northern Ireland-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?