Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Business Insurance-anmeldelser

20,665 av 20,663 anmeldelser

Pålitelig kunde

Feefo-verifisert

5 months ago

Friendly and helpful.

Pålitelig kunde

Feefo-verifisert

5 months ago

Competitive prices

Easy to deal with and competitive prices

Andis Xhaferi

Feefo-verifisert

5 months ago

Hva Andis Xhaferi sa om AXA Business Insurance:

Great service, easy to renew.

Pålitelig kunde

Feefo-verifisert

5 months ago

Experienced service.

Thank you for a helpful and experienced service.

Tamsin

AXA Business Insurance

5 months ago

Good Morning, Thank you for your feedback it is greatly appreciated. I am delighted to hear my colleague Chris was able to help you with setting up your new policy with us, i will ensure to pass on the kind words to both Chris and his manager. If you need anything do not hesitate to contact us on 0330 159 1509.We are open 8am-6pm,Monday-Friday. Have a wonderful day! Many thanks, Tamsin

Pålitelig kunde

Feefo-verifisert

5 months ago

The call handler was polite and very helpful the quote was very competitive and we took out the policy which was completed on line with the call handler very quickly. Also no pushy promotional sales.

Roger Butterworth

Feefo-verifisert

GBR

5 months ago

Hva Roger Butterworth sa om AXA Business Insurance:

Overall its way more complicated than it needs to be - a frustrating experience

Clunky, overly concerned with issues i don't care about - not focused on providing a good experience for buyers of your core product

Tamsin

AXA Business Insurance

5 months ago

Hi Roger, Thank you for taking the time to share your feedback with us. I sincerely apologise that your experience fell short of our usual standards, and I understand your frustration. I attempted to reach you by phone to discuss this further, but unfortunately wasn't able to connect. I've sent you an email —your insights will help us identify what went wrong and prevent similar issues in the future. If you need urgent assistance in the meantime, please don't hesitate to call us on 0330 159 1508 (Monday–Friday, 8am–6pm). Thank you again for your patience, and I hope we can make this right. Best regards, Tamsin

Lorraine Clutterbuck-Jones

Feefo-verifisert

GBR

5 months ago

Hva Lorraine Clutterbuck-Jones sa om AXA Business Insurance:

Excellent service

positive experience, insured and ready to go.. very happy

Pålitelig kunde

Feefo-verifisert

5 months ago

Axa insurance

It was easy I didn’t have to do a thing and my premium went down.

Pålitelig kunde

Feefo-verifisert

5 months ago

Good service

Very easy to renew my policy with lots of prior notice about its renewal which was appreciated

Pålitelig kunde

Feefo-verifisert

5 months ago

Great all round

Smooth process and well priced

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