Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Business Insurance - Claims Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 396 anmeldelser

Classic Glass Ltd

Feefo-verifisert

3 years ago

Hva Classic Glass Ltd sa om AXA Business Insurance - Claims:

Wasting money

Not really useful,

Lesley

AXA Business Insurance - Claims

3 years ago

Good Morning Thank you for taking your time to provide the feedback. I am sorry to hear of your experience. I have made the team aware and they will be in contact with you in due course Kind Regards Lesley - the claims team.

Phillip Priestley

Feefo-verifisert

3 years ago

Hva Phillip Priestley sa om AXA Business Insurance - Claims:

I am waiting on a claim to be adjudicated which is taking a long time . I haven’t had any updates as to where we are . Communication to client very poor .

Arnold sparks and Renovations

Feefo-verifisert

3 years ago

Hva Arnold sparks and Renovations sa om AXA Business Insurance - Claims:

Shocking company

To help the customer and actually communicate with them. I was waiting weeks for them to get in contact telling me what to do next, when I contacted them I was told what I’d done wasn’t right but...

Les mer

Carrianne

AXA Business Insurance - Claims

3 years ago

Avormen Apparel Ltd.,

Feefo-verifisert

Wisbech,, Cambridgeshire

3 years ago

Hva Avormen Apparel Ltd., sa om AXA Business Insurance - Claims:

Helpful and supportive staff

Extremely helpful staff member Tobi who talked me through the process. I was enquiring about a claim following a break in and theft at my son's retail business. He was very helpful and although we...

Les mer

Carrianne

AXA Business Insurance - Claims

3 years ago

Good afternoon Thank you for taking your time to provide the feedback. I will pass your kind comments on to the team. Kind Regards Carrianne - the claims team.

Fred's Haberdashery Ltd

Feefo-verifisert

Chesterfield

3 years ago

Hva Fred's Haberdashery Ltd sa om AXA Business Insurance - Claims:

Easy to claim and contact

Pain free process and claim paid promptly

Adam

AXA Business Insurance - Claims

3 years ago

Thank you very much for your great feedback. I will pass on the feedback to the handler. Thanks Adam

Olympus Construction LTD

Feefo-verifisert

3 years ago

Hva Olympus Construction LTD sa om AXA Business Insurance - Claims:

Great customer service

Great customer service, very helpful and easy to deal with. Highly recommend them.

Adam

AXA Business Insurance - Claims

3 years ago

Thank you for taking your time to provide this feedback. I will pass on the positive feedback to the handler. Thanks Adam

Pålitelig kunde

Feefo-verifisert

3 years ago

DO NOT GIVE AXA YOUR MONEY

Used any excuse they could to get out of paying out. Terrible company. I cancelled my policy on the spot. Would give zero stars if i could

Kimberley

AXA Business Insurance - Claims

3 years ago

Good evening. Thank you for taking your time to provide your feedback. I have made the team aware and they will be in contact in due course. Kind regards - Kimberley - the claims team

Pålitelig kunde

Feefo-verifisert

3 years ago

Awful. Thought my policy covered my claim. It didn’t.

Kimberley

AXA Business Insurance - Claims

3 years ago

Good Morning, Thank you for taking the time to provide us with your comments on your recent experience with us. I have passed the details to the handling Team for further review. Kindest Regards - Kimberley - Claims Team.

m laity

Feefo-verifisert

Bristol

3 years ago

Hva m laity sa om AXA Business Insurance - Claims:

my Claim was handled very poorly from the start and throughout

Very poor service from the start of the claim and was told afterwards that my policy wouldn’t be renewed when the policy was up Dee to the fact I made a claim

Kirsty

AXA Business Insurance - Claims

3 years ago

Good Morning, Thank you for taking the time to provide your feedback. I am sorry your experience has not been a positive one. We will be in contact with you to discuss further in due course. Kindest Regards - Kirsty- Claims Team.

Pålitelig kunde

Feefo-verifisert

3 years ago

Will not renew after a claim

Terrible when it came to renewal after a claim had been made. Claims paid with deductions made, however told that the policy would not be renewed. Paid over £18k for £4k claims over 3 years with them.

Kirsty

AXA Business Insurance - Claims

3 years ago

Good Morning, I'd like to firstly thank you for taking the time to provide us with your feedback on your experience. I am sorry on this occasion we did not meet your expectations. The comments have been shared with the handling Team to review and respond accordingly with you. Kindest Regards Kirsty- Claims Team.

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Om AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

AXA Business Insurance - Claims-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?