Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

AXA Business Insurance - Claims Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 395 anmeldelser

Pålitelig kunde

Feefo-verifisert

8 months ago

Less than 1 star

Would give less than 1 star if I could. Delayed the claim for weeks, send the wrong information to their supplier and then denied my claim because of their delay. Didn’t respond to my complaint in...

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Bernadette

AXA Business Insurance - Claims

8 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Bernadette - The Claims Team

Tonytech Electronics LTD

Feefo-verifisert

8 months ago

Hva Tonytech Electronics LTD sa om AXA Business Insurance - Claims:

9 months to settle claim, wont pay. Ombudsman steps in.

The worst experience of any insurance claim i have ever had. took more than 9 months to settle my claim. The case only settled after i drag them to financial ombudsman which concluded that i was...

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Paul

AXA Business Insurance - Claims

8 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

Olugbenga

Feefo-verifisert

London

10 months ago

Hva Olugbenga sa om AXA Business Insurance - Claims:

Horrendous Treatment

I have been with Axa for years. this is my first time to make a claim, they refused to pay. I have made my claim since January 2025, now we are August 2025. Nothing has happen, it make me to question...

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Pålitelig kunde

Feefo-verifisert

11 months ago

Support through a traumatic time

Service was second to none in helping me through difficult times after my accident

Pålitelig kunde

Feefo-verifisert

11 months ago

Paul Sanderson

AXA Business Insurance - Claims

11 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

Pålitelig kunde

Feefo-verifisert

1 year ago

Fraudulent claim awarded against me.

Very disappointed and quite suprised that a claim against me was given and it has affected my policy by £100 this year. The damage was already present on the claimants car before I knocked it with my...

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Pålitelig kunde

Feefo-verifisert

1 year ago

Fab experience

Amazing customer service, solved my problem smashed window very quickly, turning a nightmare experience into an ex-problem with wisdom and kindness. Thank you AXA for being great.

Lesley

AXA Business Insurance - Claims

1 year ago

Thank you for your lovely feedback. I have passed your comments to the relevant handler and their manager Lesley - The Claims Team

Paul white

Feefo-verifisert

Retford

1 year ago

Hva Paul white sa om AXA Business Insurance - Claims:

Not happy

I had to make a claim for my business tools after a vehicle fire and not only was it extremely difficult to claim, but they just ignored it. In the end my time and mental wellbeing were more...

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Kay

AXA Business Insurance - Claims

1 year ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Kay, The Claims Team

Gary Cefai Projects Limited

Feefo-verifisert

Bruntingthorpe

1 year ago

Hva Gary Cefai Projects Limited sa om AXA Business Insurance - Claims:

Miss sold insurance, very unhelpful

Hannah

AXA Business Insurance - Claims

1 year ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Hannah- The Claims Team

Tracy Webb

Feefo-verifisert

1 year ago

Hva Tracy Webb sa om AXA Business Insurance - Claims:

AXA....THE insurance company to deal with.

I cannot praise this company enough. My claim was started, dealt with and concluded within 3 weeks from start to finish. ABSOLUTELY A FANTASTIC SERVICE AND BRILLIANT PEOPLE. Thank you everyone for...

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Om AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

AXA Business Insurance - Claims-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?