We just absolutely love the shop & all the products.
Staff are so welcoming, friendly & exceptionally helpful
Minute we walk into the store we're instantly relaxed & reminise of our favourite hotel...
Products are great, smell amazing. All items ordered arrived on time and well packaged
Kjøpsdato: 22/05/2026
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douglas
Feefo-verifisert
GBR
4 months ago
Hva douglas sa om ARRAN - Sense of Scotland:
Really don’t like their website and order process. After amassing some points I get to the end after entering my payment details to find that the points saved have been cancelled, time lapse.
Hailey
ARRAN - Sense of Scotland
4 months ago
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you found the ordering process frustrating.
We would be keen to understand a little more about what happened. Having reviewed your loyalty account, we can see that two reward vouchers have been redeemed, but we aren't able to see any points that have been cancelled.
If you could please contact us at info@arran.com with some additional details, we'd be more than happy to look into this further for you and clarify what may have occurred. Our team will do their best to assist and answer any questions you may have.
Kind regards
The ARRAN Sense of Scotland Team
DO
douglas
4 months ago
That’s my point or were my points. Second time you’ve done it.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.