Alton Towers Holidays er ikke lenger en aktiv Feefo-kunde
Viser alle 15,891 anmeldelser
TC
Trusted Customer
Feefo-verifisert
10 years ago
Hva Trusted Customer sa om Alton Towers Holidays:
No response to email regarding hotel / room advice for son with additional needs
I contacted the booking service team via email regarding advice on which hotel / room to book for my son who has additional needs. After waiting a week for a response, I gave up... I heard nothing...
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0
Del
Pålitelig kunde
Feefo-verifisert
10 years ago
Quick, easy, simple. Have stayed before so I know I am going to get what they state aswell. 👍
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Del
TC
Trusted Customer
Feefo-verifisert
Dumfries and Galloway
10 years ago
Hva Trusted Customer sa om Alton Towers Holidays:
Very simple to use for a technophobe like myself. Pricing structure clear-choice of added extras.
Very simple to use for a technophobe like myself. Pricing structure clear. Thought about boking a meal but no links to pricing so haven't done so.A link to each venue with a menu and prices would...
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0
Del
Pålitelig kunde
Feefo-verifisert
10 years ago
Very good
Very good
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Del
TC
Trusted Customer
Feefo-verifisert
10 years ago
Hva Trusted Customer sa om Alton Towers Holidays:
I booked the weekend online for the 2nd September and paid around £880 went back on the website a few hours later and the same weekend is now coming up at £698! Don't understand how it changed price...
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Customer Care
Alton Towers Holidays
10 years ago
Hi There,
Thanks for taking the time to provide us with some feedback. I am very sorry to see that this had happened for you. I am certainly happy to say that this is definitely not normal!
I am glad to add that we have been in touch with you directly and have now been able to resolve this for you.
Regards,
Ben
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Del
TC
Trusted Customer
Feefo-verifisert
Birmingham
10 years ago
Hva Trusted Customer sa om Alton Towers Holidays:
Excellent
Very helpful
0
Del
Pålitelig kunde
Feefo-verifisert
10 years ago
Website could improve
It is difficult to find information.
You should be able to book things such as the spa onto your hotel booking but no such thing is offered.
It would be useful to know exactly what your savings are...
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0
Del
Pålitelig kunde
Feefo-verifisert
10 years ago
Excellent - particularly Jake
Excellent. I tried to book online but could not specifically request the dates required for the waterpark and theme park, so I phoned the helpline. I spoke to a gentleman called Jake - he could not...
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0
Del
Pålitelig kunde
Feefo-verifisert
10 years ago
Once I found the right page it was easy but I kept getting redirected to information pages initially.
0
Del
TC
Trusted Customer
Feefo-verifisert
leicester
10 years ago
Hva Trusted Customer sa om Alton Towers Holidays:
perfect and professional workers
I am happy with the service that was giving to me, perfect and professional workers.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
