Allianz Assistance UK er ikke lenger en aktiv Feefo-kunde
Viser alle 1,259 anmeldelser
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Sara Morse
Feefo-verifisert
6 years ago
Hva Sara Morse sa om Allianz Assistance UK:
I was originally mid-sold a policy which was inappropriate for my age
I was mis-sold a policy bin December, which was inappropriate for my age. If I had claimed , the policy was invalid. I think your staff should be better trained
Jamie Marchant
Allianz Assistance UK
6 years ago
Hi Sara, we are so sorry that you are dissatisfied with our service on this occasion. We take all feedback seriously, and will take steps to ensure that the experience you have had does not repeat itself. If you are able to provide any further details to customer.supportissues@allianz.com, we would greatly appreciate it. Thanks, The Allianz Assistance team
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Pålitelig kunde
Feefo-verifisert
6 years ago
No customer service
Had to extend my stay due to a cancelled flight. Hotline not available on Weekends, and no response to my email to the account provided by Allianz. Disappointing experience, will change to other...
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Jamie Marchant
Allianz Assistance UK
6 years ago
Hi, we are so sorry that our service was not satisfactory on this occasion. Our non-emergency phone lines are open between 9am and 5pm Monday – Friday, however you should have received a response when you emailed. We take all feedback from our customers seriously, and will take steps to ensure that the experience you have had does not reoccur. If you are able to provide any further details to customer.supportissues@allianz.com, we would greatly appreciate it. Thanks, The Allianz Assistance team.
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Pålitelig kunde
Feefo-verifisert
6 years ago
It was easy and quick to buy the travel cover.
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Kevin Thomas,Julia Thomas,Rhianna Thomas,Abi Thomas
Feefo-verifisert
6 years ago
Hva Kevin Thomas,Julia Thomas,Rhianna Thomas,Abi Thomas sa om Allianz Assistance UK:
Absolutely great customer service.
Absolutely everything was done with such professionalism. I had purchased a bronze policy by mistake and needed to upgrade to gold. Mike waters (think I spelt his name correctly) was do helpful. Very...
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Pålitelig kunde
Feefo-verifisert
6 years ago
Great Insurance company
It was easy and quick .information were clear and precise
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Alan Radford,Jayne Radford
Feefo-verifisert
Sheffield
6 years ago
Hva Alan Radford,Jayne Radford sa om Allianz Assistance UK:
Veryunderstanding and explained everything very Clearly apart from a minori
Everything
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Violeta Martin Fernandez
Feefo-verifisert
6 years ago
Hva Violeta Martin Fernandez sa om Allianz Assistance UK:
Not wise
I wasn't very happy when I have called and ask how do I need to proceed if any medical attention would be needed. The answer is we don't know. I heard they may ask for £1000 deposit, still they...
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Jamie Marchant
Allianz Assistance UK
6 years ago
Hi Violeta, we are so sorry that our service was not satisfactory on this occasion. We take all feedback seriously, and will take steps to ensure that the experience you have had does not occur again. If you are able to provide any further details to customer.supportissues@allianz.com, we would greatly appreciate it. Thanks, The Allianz Assistance team.
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David Franklin
Feefo-verifisert
6 years ago
Hva David Franklin sa om Allianz Assistance UK:
Great thing to have for peace of mind
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Wellington Musanhu
Feefo-verifisert
6 years ago
Hva Wellington Musanhu sa om Allianz Assistance UK:
Very affordable but perfect 👌
Just Perfect for my needs. 👌👌👌👌
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Daniel
Feefo-verifisert
6 years ago
Hva Daniel sa om Allianz Assistance UK:
Very easy to buy the insurance, with only necessary details required. The range of products is suitable for all needs at a reasonable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
