Products good, but why did your site let me pay £7 for next day delivery when you were not going to provide that service?
David Lever
All Cures
10 years ago
Good afternoon,
We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day.
Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it.
We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you.
I would like to thank you once again for your time and I hope to hearfrom you again in the future.
Regards
Allcures
Produktanmeldelser
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.Regards Allcures
Packaging was amongst the best i have ever received, and it was delivered well before the estimated time given.... Great thanks to you and your staff..
Have just used them for 2nd time but intend to continue using them and on my experience recommend them. Order delivered promptly, for a competitive price and in appropriate packaging.
ie. neither...
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.