Great products, but an even better customer service after my order delivery was delayed by the courier - Laura in customer services chased the courier down and kept me informed and updated on the new...
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KjĂžpsdato: 15/07/2026
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Feefo-verifisert
4 days ago
good
Xmas Direct
XmasDirect
3 days ago
Hi, Thank you for leaving us a review. We are delighted you had an over good experience with us.
If there is anything else we can do, please get in touch and we will gladly help.
Kind regards,
Laura
Delivery was on time. Products safely packaged. Company responded promptly to my email questions prior to ordering and provided thorough response to my questions.
Xmas Direct
XmasDirect
3 days ago
Hi, Thank you for leaving us a review. We are delighted you had an over great experience with us.
If there is anything else we can do for you, please get in touch and we will gladly help.
Kind regards,
Laura
Excellent service. Received it in the timeframe advised and in excellent condition. Very well packed. Plenty of notification along the way on its delivery. The lights are very good value. No...
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Xmas Direct
XmasDirect
1 month ago
Hi, Thank you for leaving a review. We are delighted to hear how happy you are with our products and the service we provide. We look forward to helping you in the future . In the meantime if you need any further help, please get in touch.
Kind regards,
Laura
Hi, Thank you for leaving a review. We are delighted to hear how happy you are with our communication and the service we provide. If there is anything else you need help with please get in touch.
Kind regards,
Laura
Hi, Thank you for leaving a review. We are delighted to hear how happy you are with our products and the service we provide. We look forward to helping you in the future with any projects you may have.
Kind regards,
Laura
Hi, Thank you for leaving a review.
We are delighted to hear that your product has arrived quickly and has met your expectations.
If there is anything else we can help with please get in touch.
Kind regards,
Laura
Have dealt with Christmas Direct for over 15 years always excellent service and wonderful products for Christmas and Summertime Gardens
Xmas Direct
XmasDirect
2 months ago
Hi, Thank you for leaving a review. We are really happy to hear that we continue to meet your needs and expectations and we hope to continue serving you for many more years to come.
Kind regards,
Laura
Good service until it's handed over to Royal mail.
Never delivered on time and took many hoops from Royal mail to try and track.
Xmas Direct
XmasDirect
3 months ago
Hi, Thanks for leaving us a review. I have had a look at your order and can see this was dispatched on time and delivered a day earlier than expected as you had picked a 2 day tracked service. Please note if there had been delays with your order we would have been in touch with Royal Mail to check this to get it resolved for you.
Thank you for your product review we are delighted your happy with our product. We do offer collection from our warehouse, we just ask you get in touch with us first so we can give the warehouse adequate time to process your order. If this is something you would like to do in the future please give us a call on 01350 727 555 and we can set up your order and let you know when collection would be suitable.
I hope you will shop with us again
Hi, Thank you for leaving a review. We are really happy to hear that your order come on time and was packaged well, our warehouse team take pride in this.
We hope you will shop with us in the future. If you require any other assistance please get in touch.
Kind regards,
Laura
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
