I have not yet recieved my rug yet, i recieved a text on thur,s may 3rd, to say it was getting delivered on fri 4th. I waited in all day for the delivery, took a day off work, city link did not...
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Pålitelig kunde
14 years ago
I spoke to Ben on the phone and he rearranged the new date, Ben was helpfull, its city link that have not done there job properly, they did not even leave a card after they called the first time. Do they not realise some people work all day for a living.
Modern Rugs Ltd
Modern Rugs Ltd
14 years ago
I am sorry to hear that your delivery did not arrive on Friday as planned. We did despatch the order for you on Thursday on a next day delivery service so your order should definitely have been with you on the Friday. Please accept my sincere apologies, we will contact the courier company to investigate why this did not happen. If you can please let me know how we can help to get the delivery sorted out for you. For example we could get your order to your place of work if that is more convenient for you? Or we could do a free Saturday before noon delivery upgrade for you if that would be better? I look forward to hearing from you and we will do our best to get this sorted out as quickly as possible. Many thanks.
Ben Dale
Modern Rugs Ltd
I have not yet recieved my rug yet, i recieved a text on thur,s may 3rd, to say it was getting delivered on fri 4th. I waited in all day for the delivery, took a day off work, city link did not...
Les mer
Pålitelig kunde
14 years ago
I spoke to Ben on the phone and he rearranged the new date, Ben was helpfull, its city link that have not done there job properly, they did not even leave a card after they called the first time. Do they not realise some people work all day for a living.
Modern Rugs Ltd
Modern Rugs Ltd
14 years ago
I am sorry to hear that your delivery did not arrive on Friday as planned. We did despatch the order for you on Thursday on a next day delivery service so your order should definitely have been with you on the Friday. Please accept my sincere apologies, we will contact the courier company to investigate why this did not happen. If you can please let me know how we can help to get the delivery sorted out for you. For example we could get your order to your place of work if that is more convenient for you? Or we could do a free Saturday before noon delivery upgrade for you if that would be better? I look forward to hearing from you and we will do our best to get this sorted out as quickly as possible. Many thanks.
Ben Dale
Modern Rugs Ltd
Really easy and lovely to deal with. Delivery was by CityLink who were also superb (so pleased they don't use Yodel). Price match promise was straight forward. Can't recommend strongly enough.
Really easy and lovely to deal with. Delivery was by CityLink who were also superb (so pleased they don't use Yodel). Price match promise was straight forward. Can't recommend strongly enough.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
