Their customer service is great and they really do keep you up to
Date with new products and self service.I will definitely recommend them to any new candidates
Produktanmeldelser
Kjøpsdato: 25/04/2019
0
Del
MN
MR NDABA
7 years ago
Hva MR NDABA sa om 1Life:
give me a call
Karen
1Life
7 years ago
No problem, Mr Ndaba. We will be in touch.
Produktanmeldelser
Karen
1Life
7 years ago
Thank you for the feedback, Mr Ndaba. A 1Life customer services agent will be in touch to assist.
Karen
1Life
7 years ago
Hello Mr Ndaba, thank you for your feedback. A 1Life customer services agent will be in touch to assist.
Kjøpsdato: 25/04/2019
0
Del
Pålitelig kunde
7 years ago
Poor service. Whereby the consultants never get back to the clients and queries are not resolved. No communication between the branches and no follows ups
Karen
1Life
7 years ago
Hello Miss Swarts, we are very sorry about this. A 1Life customer services agent will be in touch to assist.
Produktanmeldelser
Karen
1Life
7 years ago
Thank you for the rating, Miss Swarts. How can we improve our product for you to increase this rating from a 2 to a 3 or 4? Please send us an email to clientservices@1life.co.za.
Kjøpsdato: 25/04/2019
0
Del
MC
MR CHAUKE
7 years ago
Hva MR CHAUKE sa om 1Life:
In the case where something goes wrong with your debit order, the premiums don't go through, they don't cancel or let the policy lapse, they let you know and allow you to rectify.
Keep it up guys.
No communication with clients and no rewards. They just take your money every month.
Karen
1Life
7 years ago
We're so sorry to hear you feel this way, Mrs Shongwe. Do you receive our monthly policyholder newsletter where we endeavour to keep all our policyholders up to date?
Produktanmeldelser
Karen
1Life
7 years ago
We're so sorry to hear you feel this way, Mrs Shongwe. Do you receive our monthly policyholder newsletter where we endeavour to keep all our policyholders up to date? Please have a look at this blog for more info around cash back: https://www.1life.co.za/blog/myths-facts-cash-back
Kjøpsdato: 25/04/2019
0
Del
MS
MR SWANEPOEL
7 years ago
Hva MR SWANEPOEL sa om 1Life:
Still waiting for a nurse to do my HIV test...
Karen
1Life
7 years ago
Apologies Mr Swanepoel. Our HIV team will be in touch to schedule a test soonest.
Kjøpsdato: 25/04/2019
0
Del
MN
MRS NIEWENHUIS
7 years ago
Hva MRS NIEWENHUIS sa om 1Life:
Friendly and sufficient
Karen
1Life
7 years ago
Thank you for the feedback, Mrs Niewenhuis.
Produktanmeldelser
Karen
1Life
7 years ago
Thank you for the 4 star rating Mrs Niewenhuis, and for making the decision to look after your loved ones.
Kjøpsdato: 25/04/2019
0
Del
MS
MR SCHARNECK
7 years ago
Hva MR SCHARNECK sa om 1Life:
I am always impressed with their level of commitment to the customer.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.