Yora was easy to buy from, the delivery service was excellent and the food is just awesome. I have four medium to large breed dogs between the ages of 3 and 11 who are doing so well on this food
Productbeoordelingen
Datum van aankoop: 10/06/2023
0
Delen
LB
Lynne Bowkett
Geverifieerd door Feefo
South Wales
2 years ago
Wat Lynne Bowkett zei over Yora Pet Foods:
Great service and my dogs loved the food
Productbeoordelingen
Laura
Yora Pet Foods
2 years ago
Hello Lynne,
Thank you for your review.
We are saddened to hear of your disappointment with the packaging of our Pate.
The tetra paks we use are made with FSC-certified cardboard and are widely recyclable. We recommend double checking with your local authority if they accept kerbside recycling of these.
We do value all feedback and would welcome any further comments you have on the tetra paks, and this can be sent to hello@yorapets.com
Many thanks,
Laura
Laura
Yora Pet Foods
2 years ago
Hello Lynne,
Thank you for your review.
We are saddened to hear of your disappointment with the packaging of our Pate.
The tetra paks we use are made with FSC-certified cardboard and are widely recyclable. We recommend double checking with your local authority if they accept kerbside recycling of these.
We do value all feedback and would welcome any further comments you have on the tetra paks, and this can be sent to hello@yorapets.com
Many thanks,
Laura
Laura
Yora Pet Foods
2 years ago
Hello Lynne,
Thank you for your review.
We are saddened to hear of your disappointment with the packaging of our Pate.
The tetra paks we use are made with FSC-certified cardboard and are widely recyclable. We recommend double checking with your local authority if they accept kerbside recycling of these.
We do value all feedback and would welcome any further comments you have on the tetra paks, and this can be sent to hello@yorapets.com
Many thanks,
Laura
Prompt delivery. We have tried lots of different brands of dog food that our 15 year old Wheaten would like and improve his stools.
Productbeoordelingen
Kayleigh
Yora Pet Foods
2 years ago
Hello,
Firstly we would like to apologise for the pricing and any inconvenience that this has caused you. We are exploring all the options available to us to enable us to bring the pricing down as soon as we are able without compromising on the quality of the product.
Many thanks,
Kayleigh
Laura
Yora Pet Foods
2 years ago
Hello,
Firstly we would like to apologise for the pricing and any inconvenience that this has caused you. We are exploring all the options available to us to enable us to bring the pricing down as soon as we are able without compromising on the quality of the product.
Many thanks,
Laura
Laura
Yora Pet Foods
2 years ago
Hello,
Thank you for your review.
Firstly we would like to apologise for the pricing and any inconvenience that this has caused you.
You are quite right in saying that feeding a dog on purely our Pate, can work out to be expensive in the long run, which is why we always recommend feeding alongside our kibble.
As an example, when feeding a 15kg dog a split of both our Pate and All Breed kibble, it can cost around £3.50 a day to feed together. If you would like more information on this, please do not hesitate to contact our friendly customer support team at hello@yorapets.com.
We are exploring all the options available to us to enable us to bring the pricing down as soon as we are able without compromising on the quality of the product.
Many thanks,
Laura
Datum van aankoop: 07/06/2023
0
Delen
SP
Sonia Peruggini
Geverifieerd door Feefo
2 years ago
Wat Sonia Peruggini zei over Yora Pet Foods:
I had a few initial questions, which we're very quickly responded to. I have purchased both the wet and dry food and my dog has responded well to it (she has a delicate tummy so always on the hunt...
I had to contact Yora due to an issue I had with the cat food I had purchased. Their customer service was excellent and Laura went above and beyond to resolve my issue. Thank you!
Kayleigh
Yora Pet Foods
2 years ago
Thank you very much for your kind feedback regarding the service you received from Laura on our customer service team. We will pass on your praise, she will be extremely flattered by your feedback. If there is anything we can help you with in the future, please do not hesitate to contact us.
Many thanks,
Kayleigh
Delivery was fast free & next day plus 10% of my first order, my cat has eaten some of the biscuits, at first he ignored them, so I mixed them with his other biscuits & he ate them , so that's great...
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