Love these jeans so bought another pair since these ones. Great fit and great price.
Customer Service
Voi London
5 years ago
Thank you for your review, great to hear that you are happy with your order and the service provided.
0
Delen
KK
Kevin Kirton
5 years ago
Wat Kevin Kirton zei over Voi London:
very gd service
Customer Service
Voi London
5 years ago
Thank you for your review, great to hear you are happy with your order and the service provided.
0
Delen
Betrouwbare klant
5 years ago
Brilliant customer service
Brilliant customer service, have had some issues with receiving my orders tho but still 5* rating as customer service has been brilliant
Customer Service
Voi London
5 years ago
Thank you for your review, great to hear that you are pleased with your order and the services provided.
0
Delen
JS
Jamie Sidwell
5 years ago
Wat Jamie Sidwell zei over Voi London:
They sent the wrong product and won’t reply to my emails
Customer Service
Voi London
5 years ago
Hi Jamie, Sorry to hear this. I have now followed this up after a phone conversation on the 18/08/2021 and it seems the reply emails had fallen into your spam folder. I believe the customer service team helped you with this once all the email were found? Please do not hesitate to call us back ifneed be.
1
Delen
Betrouwbare klant
5 years ago
Great service and great quality products.
Customer Service
Voi London
5 years ago
Thank you for your review. Great to hear you are happy with your order and the service provided.
0
Delen
Betrouwbare klant
5 years ago
Trousers perfect and arrived quickly!
Customer Service
Voi London
5 years ago
Thank you for your review, happy to hear you are pleased with you products and the service provided.
0
Delen
Betrouwbare klant
5 years ago
Sizing was off and service for returns are not great
Customer Service
Voi London
5 years ago
Sorry to hear that there was issues regarding the sizing. You can return these to us for an exchange or a refund. Please follow the below link for returns info https://www.bcouturelondon.com/pages/delivery
Betrouwbare klant
5 years ago
I have contacted you email numerous times to return those products, I had to personally send the products to you and have not received no confirmation of you saying you have the product. Communication is poor and you have my money and I have no products to show for it
Customer Service
Voi London
5 years ago
Hi Ryan, I believe this has now been resolved following the email you have sent us today on the 19/08/2021. I can see that your order has now been refunded and the money will be in your account within 3-5 working days. As our warehouse and offices do not operate over a weekend your return only arrived back with us on 17/08/2021.
Sorry again for any inconvenience caused by this.
0
Delen
TS
Tesfalem Solomon
5 years ago
Wat Tesfalem Solomon zei over Voi London:
I recieved a wrong size and no where to contact you, there is no return policy or option
Customer Service
Voi London
5 years ago
Sorry to hear that you have received the incorrect size. Within your order you should have received an invoice with our contact details on there, sorry this was not provided. Please email us at info@voilondon.com and we can look into to rectifying this or follow this link https://www.voilondon.com/pages/delivery which will direct you to our website where all return details are available.
1
Delen
Betrouwbare klant
5 years ago
Clothes Amazing!! Service a little poor
I previously spoke to someone over the phone, however they were a little rude and cut me off when I was trying to explain my situation. Apart from that the Jeans quality and styles are sexyyyyyy. I...
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Customer Service
Voi London
5 years ago
Thank you for your review. Great to hear that you are happy with the products you received, sorry to hear the customer service was a little por. This will be passed onto the customer service team as we always strive to provide the up most professional service at all times.
0
Delen
Betrouwbare klant
5 years ago
Very happy
Ordering was easy, they arrived quick and they are really good quality jeans so i will definitely be buying more.
Customer Service
Voi London
5 years ago
Thank you for your review. Great to hear you are happy with your order and the service provided.
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
