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Pure Collection Beoordelingen

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Uitstekend

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,181

211

72

32

70

1,566

beoordelingen in het afgelopen jaar

Alle 12,119 beoordelingen worden weergegeven
CA
Carole
4 years ago
Datum van aankoop: 27/07/2020
Wat Carole zei over Pure Collection:
Excellent delivery
Excellent. Delivered on time, and although didn’t fit i returned and was credited within a couple of days. I will use them again
0
Delen
Betrouwbare klant
4 years ago
Datum van aankoop: 20/07/2020
Excellent delivery and service
Quality is excellent and silk is fine and well stitched
Productbeoordelingen
0
Delen
Betrouwbare klant
4 years ago
Datum van aankoop: 27/07/2020
Unexpectedly poor
I received a cropped cashmere cardigan which had a hole in the sleeve. I contacted the company after opening it & told them of my disappointment- a week later I’ve received no reply I’ve been a...

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Customer Service
Pure Collection
4 years ago
I do apologise you received a faulty garment from us. We ask you to kindly return the garment to us and we will reimburse your postage cost if the item is deemed faulty. Take your parcel to the Post Office and request the standard parcel delivery service. Please supply your name, address of the faulty item. Please accept our sincere apologies for any inconvenience this has caused you
Productbeoordelingen

0
Delen
SU
Susan
4 years ago
Datum van aankoop: 22/07/2020
Wat Susan zei over Pure Collection:
Love PURE products
I really like PURE products but was disappointed with my last order of trousers. I have ordered the stretch crop (they just skim the ankle on me which I like) a number of times. I'm the same size...

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Productbeoordelingen

0
Delen
Betrouwbare klant
4 years ago
Datum van aankoop: 16/07/2020
Courteous staff and extremely speedy ‘normal’ delivery to Europe
I have bought from Pure Collection for many years. Staff very helpful and product good quality.
0
Delen
Betrouwbare klant
4 years ago
Datum van aankoop: 23/07/2020
Lovely quality at a bargain price
Good communication, good product.
Productbeoordelingen
0
Delen
VA
Vanessa
4 years ago
Datum van aankoop: 24/07/2020
Wat Vanessa zei over Pure Collection:
Good quality
Very good quality It is nice to find a good fitted t shirt, very soft and comfortable
0
Delen
Betrouwbare klant
4 years ago
Datum van aankoop: 23/07/2020
Customer Service
Very disappointed that I wasn’t informed about buying a returns label when I purchased the goods. Wasn’t impressed by the response I got when I queried it.
Merchant Logo
Customer Service
Pure Collection
4 years ago
We are sorry you are disappointed with our Delivery and Returns Policy. We do not offer free delivery or returns as this would mean increasing the overall cost of our items, which is something we actively want to avoid. You can all information regarding returns and delivery on our Delivery and Returns sections online.Kind regards,Pure Collection
0
Delen
CA
Carole
4 years ago
Datum van aankoop: 16/07/2020
Wat Carole zei over Pure Collection:
Timely delivery to Stockholm, Sweden
My order arrived quickly. Living in Sweden, I liked that my order arrived very quickly from the UK.
Productbeoordelingen

0
Delen
JE
Jeanine
4 years ago
Datum van aankoop: 22/07/2020
Wat Jeanine zei over Pure Collection:
Delivered very quickly, good fit
Productbeoordelingen
0
Delen
Over Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
Award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

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Over Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.