It was a shock at first to use your new website especially multiple nights showing…
It was a shock at first to use your new website especially multiple nights showing the total cost rather than per night. Booking was much easier.
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Delen
Vaste klant
11 years ago
Much easier to use the new format.
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Delen
Vaste klant
11 years ago
I telephoned Bella Vista Motel from Perth airport (happy to forward copy of photo re telephone…
I telephoned Bella Vista Motel from Perth airport (happy to forward copy of photo re telephone call) on Tuesday 31/3/15 to advise them of our late arrive in Sydney and check in at Motel would be...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.
To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary).
Find itinerary online: https://www.wotif.com/user/finditin
If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.
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Delen
Vaste klant
11 years ago
Always easy
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Delen
Vaste klant
11 years ago
I have used Wotif many times and have always been totally satisfied with the outcome. However,…
I have used Wotif many times and have always been totally satisfied with the outcome. However, with your latest change of format, I did find the experience a little confusing. I found your previous...
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Delen
Vaste klant
11 years ago
Wotif has always been great, especially for comparing deals and looking for vacancies. The new…
Wotif has always been great, especially for comparing deals and looking for vacancies. The new format looks like several other sites, and while on the surface it might look better, it does so at the...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback.
While we know you miss the hotel matrix, our new design brings many new features and great deals that we were previously unable to offer to our customers. We really hope you’ll give our new design another go. If you’d like more information, please visit http://www.wotif.com/promo/new. For assistance booking online, just visit https://www.wotif.com/service/.
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Delen
Vaste klant
11 years ago
Great that the fees have been removed. thankyou
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Delen
Vaste klant
11 years ago
Wotif is easy to use and offers a choice of many types of accommodation
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Delen
Vaste klant
11 years ago
Booking was simplified and great support pre and post booking
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Delen
Vaste klant
11 years ago
Was going to book the mystery deal but it was no longer available.
Was going to book the mystery deal but it was no longer available.
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. Unfortunately, our mystery deals are quite popular and often sell out very quickly. If you need help making a booking, feel free to get in contact with our support team via https://www.wotif.com/service/
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
