Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Wotif Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/wotif-australia | Feefo

Alle 101,308 beoordelingen worden weergegeven

Vaste klant

11 years ago

So simple to use, and great when you are in a real rush - I…

So simple to use, and great when you are in a real rush - I have used Wotif for last minute hotel bookings at times when almost all hotels have been booked out and it's been a real life saver!

Vaste klant

11 years ago

I still have not had official email confirmation of my flight bookings, ( booked 25/3/15, now…

I still have not had official email confirmation of my flight bookings, ( booked 25/3/15, now 1/4/15, ) these were supposed to have been sent within 24hrs. I notice the money was taken out of my a/c...

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Vaste klant

11 years ago

Could you please send me a personal email today detailing the results of the above feedback I have left. If you were unable to secure the flights why was I not advised immediately and where is the money, that you deducted for those flights?? I am not impressed!! Had I not received this feedback email, when would I have been made aware that there were no flights booked. I need clarification immediately and if you have not managed to secure the flights, return the money now. You should never deduct money from someone's account until you have secured their bookings. Please confirm by return email what the situation is. Unbelievable!!!

Wotif Australia

Wotif

11 years ago

We’re really sorry to hear that our level of service didn’t meet expectations. I’ve shared your feedback with our priority escalation team, and someone will get in contact as soon as possible.

Vaste klant

11 years ago

We're happy with Wotif

Vaste klant

11 years ago

Site was easy to use & navigate.😊

Vaste klant

11 years ago

Easy and convenient

Vaste klant

11 years ago

I've used Wotif over a number of years, I have always got excellent pricing and…

I've used Wotif over a number of years, I have always got excellent pricing and everything has always gone smoothly.

Vaste klant

11 years ago

Slow to confirm our booking and I had to telephone Wotif to follow up it…

Slow to confirm our booking and I had to telephone Wotif to follow up it was in the system .We were going to an area that was very popular and we wanted to be assured we had accommodation.

Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We recommend you check the junk or spam folder in your inbox, as some internet service providers filter junk mail differently. If you still can’t find it, simply visit the link below with your itinerary number and email address to find your itinerary online: https://www.wotif.com/user/finditin If your booking isn’t confirmed, please contact us at https://www.wotif.com/service/ so we can investigate.

Vaste klant

11 years ago

Loving the new website, choices and images are at your fingertips so you don't have…

Loving the new website, choices and images are at your fingertips so you don't have to keep searching.

Vaste klant

11 years ago

Good. A great improvement would be to pay for the room without having to make extra charges i.e extra adult and kid sharing. In UK and America and most other countries I have stayed in the price shown is the price you pay. Sometimes I would avoid wotif for this reason.

Vaste klant

11 years ago

Easy to use and good range of accomodation

Vaste klant

11 years ago

The website is easy to use and gives good information.

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