Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Wotif Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/wotif-australia | Feefo

Alle 101,308 beoordelingen worden weergegeven

Vaste klant

11 years ago

I have used Wotif regularly and exclusively for decades on a regular basis for booking 100's…

I have used Wotif regularly and exclusively for decades on a regular basis for booking 100's of hotels. I find the new web interface is very challenging. The old one was so very much better for doing...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.

Vaste klant

11 years ago

everthing was good but i am unsure as to whether i am rating the booking…

everthing was good but i am unsure as to whether i am rating the booking system or the hotel... ??

Vaste klant

11 years ago

easy to use. Good phone assistance. Co-operative suppliers with wotif

Vaste klant

11 years ago

easy website to use, good on phone advice, suppliers like wotif

Vaste klant

11 years ago

We always check wotif first before making a booking and most of the time it…

We always check wotif first before making a booking and most of the time it is the best deal.

Vaste klant

11 years ago

easy to book with prompt email to confirm booking

Vaste klant

11 years ago

I was very disappointed. We arrived to a very unwelcoming front entrance with wet leaves all…

I was very disappointed. We arrived to a very unwelcoming front entrance with wet leaves all along the path that I nearly slipped on twice. Once in we went to turn move the coil heater away from the...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip. To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.wotif.com/user/finditin If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.

Vaste klant

11 years ago

I find it easy to use the site when looking for accommodation. The process to books…

I find it easy to use the site when looking for accommodation. The process to books easy and simple to follow. The range of accommodation is good for the budget buyer to more luxurious hotels.

Vaste klant

11 years ago

n/a

Vaste klant

11 years ago

Good but wanted to know who had parking couldn't find way to filter/search for.

Vaste klant

11 years ago

With the new changes to the bookings page, it is not clear as to where…

With the new changes to the bookings page, it is not clear as to where the information about the guest is supposed to go, and to where the person making the booking puts their information to ensure...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We're sorry to hear about the confusion caused during the booking process. If you would like to access your itinerary, simply visit the link below with your itinerary number and email address to find your itinerary online: https://www.wotif.com/user/finditin If your booking isn’t confirmed, please contact us at https://www.wotif.com/service/ and we'd be happy to investigate.

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