Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.
To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary).
Find itinerary online: https://www.wotif.com/user/finditin
If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.
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Delen
Vaste klant
11 years ago
Very upset that a booked accomodation on the net that you guys were suppose to…
Very upset that a booked accomodation on the net that you guys were suppose to be cheaper a friend of mind stayed at the same place and rang the next day and got it $25.00 cheaper than what we paid...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re sorry to hear about your experience. When you book with Wotif you can take advantage of our Hotel and Package Price Promise, to ensure you get the lowest possible price for your trip. For more information just visit www.wotif.com/promo/new.
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Delen
Vaste klant
11 years ago
Very easy to find and compare info and to book. Well done.
0
Delen
Vaste klant
11 years ago
The booking was easy, the website was easy to work my way around - overall…
The booking was easy, the website was easy to work my way around - overall I was very happy with the whole process.
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Delen
Vaste klant
11 years ago
very good to have big choice for chosen dates of travel.
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Delen
Vaste klant
11 years ago
I found Wotif good for booking a great hotel deal in Darwin's high season, and very…
I found Wotif good for booking a great hotel deal in Darwin's high season, and very convenient when booking multiple flight destinations on one site.
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Delen
Vaste klant
11 years ago
I love how easy you make it to get the information quickly and compare different options.
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Delen
Vaste klant
11 years ago
I was not able to cancel or re-schedule my stay and resulted in losing the entire…
I was not able to cancel or re-schedule my stay and resulted in losing the entire trips value. Unacceptable. I am back to Agoda
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. Unfortunately, we're governed by the hotels specific change and cancellation policies which are displayed on the hotel pages on our site. The change and cancellation policies are the hotel's policies and outside of our control. The rules and restrictions associated with non-refundable/non-cancellation room rates are usually strict given the competitive pricing for these rooms. Free Cancellation & Non-Refundable Rate Plans are standard practice for hotel bookings, and we try and make these as transparent as possible on our site. Apologies for any confusion.
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Delen
Vaste klant
11 years ago
I always use wotif as my first stop to book accomodation.
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Delen
Vaste klant
11 years ago
its been a year since I last booked online - I prefer the old web…
its been a year since I last booked online - I prefer the old web layout, however it was the 1st time and was still easy to work and process
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent