We visit Wokinabox quite often and always enjoy the experience. The food is great and it is entertaining to watch the staff prepare the food before one's eyes. The staff are always cheerful and...
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Delen
Betrouwbare klant
7 years ago
Waited over 30 minutes in my lunch break. By the time I got my meal I didn't have time to eat it.
Guest Relations
Wokinabox
7 years ago
Good afternoon, We're really sorry to hear this and will certainly be providing additional support to the team at this location to ensure they have the correct training provided to them. If possible could you send an email to guestrelations@arconcepts.com.au with your loyalty card number included?
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Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Wokinabox:
I asked about Gluten free and she told me
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Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Wokinabox:
On this day I was very happy.. Although today I went to get the buy one get one free offer that they had emailed me to use but trying to find the email on my devices was impossible as it had...
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Delen
Betrouwbare klant
7 years ago
Quick service but poor staff communication skills
Service was quick but staff spoke very poor English and communication was tedious
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Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Wokinabox:
This is my local wokinabox and there is one fabulous cheerful staff member. He wasn't on that night, other staff were good but not cheery and chatty like my favourite.
Good food, quickly prepared.
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Delen
Betrouwbare klant
7 years ago
A smile goes a long way
Employee behind the counter was grumpy, disinterested, didn't even make eye contact when taking the order. Not a pleasant experience. This was not just a bad day as I've been into this store a number...
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Guest Relations
Wokinabox
7 years ago
Hi there, We're really sorry to hear about the service that you received during your recent visit and thank you for taking the time to provide us with feedback. We will certainly ask our South Australian team leader to follow up with the team at this location to ensure that they receive additional customer service training. Kind regards, The Wokinabox Team
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Delen
Betrouwbare klant
7 years ago
Service was very prompt
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Delen
Betrouwbare klant
7 years ago
Thank you very much.
Food was Very nice and quick and good customer service.
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We're really sorry to hear this and will certainly be providing additional support to the team at this location to ensure they have the correct training provided to them.
If possible could you send an email to guestrelations@arconcepts.com.au with your loyalty card number included?