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Wightlink Beoordelingen

Beoordeeld
Uitstekend

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

3,960

1,135

317

120

170

5,702

beoordelingen in het afgelopen jaar

Alle 8,706 beoordelingen worden weergegeven
AS
Allyson Silvey
Freshwater
1 year ago
Datum van aankoop: 18/05/2024
Geüploade media
Wat Allyson Silvey zei over Wightlink:
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Charlotte
Wightlink
1 year ago
Hello Allyson, Thank you for your review and for taking the time to share your experience. I am so glad to see that you enjoyed sailing with Wightlink and found it to be a smooth crossing. We hope to see you onboard again soon.
Productbeoordelingen
0
Delen
JA
James
1 year ago
Datum van aankoop: 16/05/2024
Geüploade media
Wat James zei over Wightlink:
The Best Ferry Crossing Service
Always a super start to the holiday on the IOW!
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Charlotte
Wightlink
1 year ago
Hello James, Thank you for your review. I am pleased to hear you had a great journey with Wightlink. We look forward to welcoming you onboard again soon.
Productbeoordelingen
0
Delen
IA
Ian
1 year ago
Datum van aankoop: 12/05/2024
Wat Ian zei over Wightlink:
Good Service but still expensive
Good Ferry service (left on time) and helpful staff but it's still an expensive crossing
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Charlotte
Wightlink
1 year ago
Hello Ian Eric, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.
Productbeoordelingen
0
Delen
CL
Claire
1 year ago
Datum van aankoop: 12/05/2024
Wat Claire zei over Wightlink:
They let me in an earlier boat.
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Charlotte
Wightlink
1 year ago
Hello Claire, Thank you for your review of travelling with Wightlink. We look forward to seeing you onboard again soon.
0
Delen
Betrouwbare klant
1 year ago
Datum van aankoop: 15/05/2024
Very happy with the service and have no reason to complain.
The loading staff were polite and efficient, I arrived at the terminal on time and was loaded on board before priority vehicles, as they arrived extremely late and after the cutoff time, the service...

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Charlotte
Wightlink
1 year ago
Hello, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.
Productbeoordelingen

0
Delen
CA
caroline
1 year ago
Datum van aankoop: 14/05/2024
Wat caroline zei over Wightlink:
Had a pleasant journey
Easy to book online, staff at ferry terminal very friendly, efficient and fast boarding. Crossing both informative and enjoyable.
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Charlotte
Wightlink
1 year ago
Hello Caroline, Thank you for your kind words regarding your experience when travelling with Wightlink. We are very pleased that you enjoyed your journey from start to finish and hope to see you onboard again soon.
Productbeoordelingen

0
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SU
susan
Portsmouth
1 year ago
Datum van aankoop: 16/05/2024
Wat susan zei over Wightlink:
Straight forward
So easy to book and very good value
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Charlotte
Wightlink
1 year ago
Hello Susan, Thank you for your review. I am glad to hear that you found it easy to make your booking and we look forward to seeing you onboard soon.
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Delen
LA
Laura
1 year ago
Datum van aankoop: 17/05/2024
Wat Laura zei over Wightlink:
Please stop ripping us off.
Not only is the crossing eye-wateringly expensive but the prices in the cafe and on-board are very high too
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Charlotte
Wightlink
1 year ago
Hello Laura, Thank you for taking the time to share your feedback with us. I am sorry that you were disappointed by the cost of your journey. Our prices are in line with the travel industry. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.
Productbeoordelingen

0
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DA
Dave
Isle of Wight
1 year ago
Datum van aankoop: 15/05/2024
Wat Dave zei over Wightlink:
Unbelievably Expensive
Ticket price unbelievably expensive, only an hourly service. Connections with trains to Portsmouth Harbour needs an overhaul
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Charlotte
Wightlink
1 year ago
Hello Dave, Thank you for your review. I am sorry that you are disappointed by the cost of your journey and the timetable on our Portsmouth Harbour to Ryde route. Further sailings are added in busier periods and our passenger numbers are monitored so we continue to provide a service in line with the demand. With regards to the price, we would advise to sign up to Newsletter through our website to keep up to date with any offers. Thanks again Dave for your feedback and we hope to see you again soon.
Productbeoordelingen

0
Delen
GI
Gillian
1 year ago
Datum van aankoop: 16/05/2024
Wat Gillian zei over Wightlink:
Good this time - long may it continue
We arrived early and they put us on an earlier ferry, which was excellent. I have found most employees lovely but you do get the occasional jobsworth who makes it very difficult. After all, if you...

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Charlotte
Wightlink
1 year ago
Dear Gillian, Thank you for taking the time to share your experience of travelling with Wightlink. I'm pleased you enjoyed travelling with us and found the staff were able to accomodate you on an earlier sailing on this occasion. Depending on your arrival time and ticket type, you may need to amend your booking and pay any fees or difference which would have been the case previously. The price for refreshments are in line with the travel industry however, your feedback has been noted. Thanks again Gillian and hope to see you onboard again soon.
Productbeoordelingen

0
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Over Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
Award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

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Over Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.