It's not to do with the actual Whistles staff.
The courier took too long.
If you order on River Island, the clothes come the next day.
Cath Frisby
WHISTLES
8 years ago
Thank you very much for taking the time to give us feedback on your current experience of shopping with Whistles. We are very sorry to hear that you did not receive your order in a timely fashion and we will definitely pass your feedback on to our Logistics Team.
Datum van aankoop: 19/11/2017
0
Delen
Betrouwbare klant
8 years ago
service quite good, but next day delivery not communicated as well re Hermes as used to be re DPD where you can respond to leave in a "safe place"
Datum van aankoop: 20/11/2017
0
Delen
Betrouwbare klant
8 years ago
Hermes courier never delivers on time. By the time I received the item, and saw that the fit wasn't for me, most other similar items were sold out.
Shiv D.
WHISTLES
8 years ago
Good afternoon,
Thank you for much for your feedback and we're sorry to hear that your order wasn't delivered as scheduled. We will look into this further with our Logistic Team to ensure that this doesn't happen again in the future.
Have a lovely day!
Productbeoordelingen
Shiv D.
WHISTLES
8 years ago
Hi there,
We're sorry to hear that these weren't perfect for you. Hopefully, our new denim collection will find its way into your wardrobe. If there's anything we can do for you today, please do not hesitate to get in touch on enquiries@whistles.com
The ordering was good, website ok. But the packaging was thin and insubstantial for something as delicate as a ring. Subsequently it was slightly bent on arrival.
Cath Frisby
WHISTLES
8 years ago
Thank you very much for feedback. We will certainly review this going forward with our Warehouse Team and if you would like us to provide you with a replacement ring then please do contact us at enquiries@whistles.co.uk.
Productbeoordelingen
Cath Frisby
WHISTLES
8 years ago
We are very sorry to hear that you ring arrived slightly bent and would be very happy to replace this for you and will contact you directly in order to arrange this for you.
Datum van aankoop: 19/11/2017
0
Delen
Betrouwbare klant
8 years ago
easy to order. nice website.
Cath Frisby
WHISTLES
8 years ago
Thank you very much for your positive feedback and glad that you enjoyed using our Website.
Productbeoordelingen
Cath Frisby
WHISTLES
8 years ago
We appreciate your feedback on the Estrella Fluted Sleeve Dress and will pass this on to our Technical Team.
Cath Frisby
WHISTLES
8 years ago
Fantastic dress and really pleased to hear that you have enjoyed wearing it and had lots of lovely comments.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.