Everything has been very well organised, very helpful
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Datum van aankoop: 15/03/2018
0
Delen
AH
Anna Hember
Geverifieerd door Feefo
8 years ago
Wat Anna Hember zei over Viva Holidays:
Excellent interesting trip. All went really well with connections. Super central hotels in both cities.
Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Wonderful holiday, hotels were both good and clean. Staff at Viva were friendly and very helpful. Only downside was a stop in Bangkok on the journey home which was not shown on travel details making...
We received excellent service throughout our holiday. From our initial phone call to Viva, transfers , Cruise and Hotel everything on this holiday went so smoothly we will not hesitate to use...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a hassle free holiday.
Datum van aankoop: 05/03/2018
1
Delen
AJ
ANDREW STUART JONES
Geverifieerd door Feefo
8 years ago
Wat ANDREW STUART JONES zei over Viva Holidays:
I thought the customer experience was good and had no complaints.
Excellent service.This was my first time using the company but I would defiantly use again and recommend to all my friends
Viva Holidays
Viva Holidays
8 years ago
Thank you Alison for your valuable feedback.
Productbeoordelingen
Datum van aankoop: 09/02/2018
0
Delen
KW
KEVIN WILSON
Geverifieerd door Feefo
8 years ago
Wat KEVIN WILSON zei over Viva Holidays:
Very unforgiving over a wrong booking, except to charge more.
Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback Kevin we are sorry to hear about booking experience, can you please send your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Datum van aankoop: 19/02/2018
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
8 years ago
Wat Trusted Customer zei over Viva Holidays:
The holiday was excellent the hotel at Niagra being the best as we decided to upgrade to a Falls view room it was a much bigger room than the one in New York. The Amtrack train journey from Niagra...
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Productbeoordelingen
Datum van aankoop: 02/02/2018
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
8 years ago
Wat Trusted Customer zei over Viva Holidays:
Hotel choices good but I didn’t get a response from viva about my complaint of a 7 hour train delay which I couldn’t get a refund as I didn’t personally purchase the ticket. Trenitalia promised full...
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Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback Michelle can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
