The initial booking was fine, but I had to contact Viva 4 weeks before our holiday as I had not received the information required for our boarding passes. I was told that an email should have been...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Michelle can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Productbeoordelingen
Datum van aankoop: 13/10/2018
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
7 years ago
Patricia Crawford did all the booking --- to me it seemed to be well organised ---
I flew from Manchester with Sheila Boocock. We had no problems with the flight apart from it being late. We had...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback. We will have customer service looking into your refund.
Datum van aankoop: 07/10/2018
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
7 years ago
We brought this holiday and really enjoyed the time away. There were a few little things that was not that happy with one being one of the hotels we were booked into was awful it was a dry hotel...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback.
Datum van aankoop: 01/10/2018
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
7 years ago
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Productbeoordelingen
Datum van aankoop: 04/10/2018
0
Delen
AP
Alan Phillips
Geverifieerd door Feefo
7 years ago
Wat Alan Phillips zei over Viva Holidays:
From start to finish everything ran smoothly.which made the holiday enjoyable.
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Yes would use again very helpful staff would recommend to friends
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Flight with Norwegian to JFK was very good. Hotels were excellent as was the Amtrak train from New York to Niagara.
Transfer from Niagara to Toronto didn't turn up! We couldn't contact company. The...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
