Excellent trip. Really good value for money. Both Hotels were very central for everything we wanted to see. The train journey from Berlin to Prague was fab from the lovely six seater carriage to the...
Everything was taken care of once booked. Everything went to plan... train was all taken care of no issues even seating. The hotels were at a good standard, maybe just a little way out.
Datum van aankoop: 12/11/2018
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
7 years ago
Did not booked a vegetarian meal for the flights as requested and also the seats on a business class.
We booked a twin break in Prague and Kracow. Booking was easy over the phone - all the documentation including flights , transfers , hotel vouchers and train tickets were emailed to us in plenty of...
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Datum van aankoop: 12/11/2018
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
7 years ago
Excellent holiday well done. Enjoyed the fun of finding our way from capital to capital.
Yes,employ tour drivers who speak English,Give customers the hotels and service they paid for,contact customers after holiday by telephone or e-mail and enquire if they were happy with the service.I...
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Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Productbeoordelingen
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
