Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Viator Beoordelingen

https://www.viator.com

Beoordeeld

Uitstekend

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service

4.6

6,758

866

164

120

496

8,404

beoordelingen in het afgelopen jaar

Alle 42,367 beoordelingen worden weergegeven

Trusted Customer

Newcastle

7 years ago

Datum van aankoop: 24/04/2018

Wat Trusted Customer zei over Viator:

Need more information

Good service but no exact time for tour

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Betrouwbare klant

7 years ago

Datum van aankoop: 18/04/2018

Old Van nice guide!

the site is user friendly. The van was old and not very comfortable.

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Betrouwbare klant

7 years ago

Datum van aankoop: 04/03/2018

Highly Recommend!

We had a blast! It was a bit overcast and rainy but that made the ATV ride extra fun in the mud! Staff was super friendly! Beautiful scenery!

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Betrouwbare klant

7 years ago

Datum van aankoop: 21/04/2018

Not Impressed

Email confirmation didn't provide a print out of our tickets or tell us if we need to pick tickets up from an outlet. I sent an email with Booking number and got a reply email saying need booking...

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Mona S at Viator Customer Relations

Viator

7 years ago

Thank you for reaching out. We are disappointed to hear that our service did not meet your expectations on this occasion. We would appreciate any feedback you care to share. Your feedback is very important us.

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Trusted Customer

7 years ago

Datum van aankoop: 17/04/2018

Wat Trusted Customer zei over Viator:

encourages new bookings

Fast and efficient.Easy to navigate web site

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Trusted Customer

7 years ago

Datum van aankoop: 21/04/2018

Wat Trusted Customer zei over Viator:

Egypt Trip

They seem to do everything well and quickly. Need to watch the spelling in some of their ads. Noticed this especially in looking for things to do in Egypton our upcoming trip.

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Betrouwbare klant

7 years ago

Datum van aankoop: 19/04/2018

Amazing service and experience

This trip was just amazing. Certainly my highlight of Bali. Beautiful hike, magical breathtaking views on top of the volcano, and perfect service, both from the drivers and guide. Extremely friendly,...

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Betrouwbare klant

7 years ago

Datum van aankoop: 20/04/2018

Everything is great

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Trusted Customer

7 years ago

Datum van aankoop: 20/04/2018

Wat Trusted Customer zei over Viator:

unable to locate phone number for viator sydney , you end up talkig to some one in the phillapines.spent over $500.00 in bookings saved $14.90 in discount. what a joke!!.

Mona S at Viator Customer Relations

Viator

7 years ago

Thank you for reaching out. We are disappointed to hear that our service did not meet your expectation on this occasion. Viator is a global company that can be easily reached by phone, email, Facebook, Twitter, etc. We also provide an extensive Help Center on our website to answer and assist with many customer questions. Unfortunately, we cannot provide phone numbers to reach specific offices due to the global nature of our business. Any of our customer service oriented staff will be happy to assist you 24/7.

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Betrouwbare klant

7 years ago

Datum van aankoop: 15/04/2018

The guide was very professional and the tour overall was well composed. The views of the mountains were absolutely stunning and the lunch in the village delicious. I would just suggest making sure in...

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Nog geen uitnodiging voor een beoordeling ontvangen?

Over Viator

No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.

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1 (781) 800-5000

400 First Avenue, Needham, Massachusetts, 02494, United States

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

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